Chief Information Officer (Director, Information Technology Management).

Offices-to-go; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

United States Department of Justice seeks a Chief Information Officer (GS-15) to lead IT governance, architecture, cybersecurity, and modernization across the division in a high-impact federal setting.

You will set policies, drive enterprise-wide initiatives, manage major IT acquisitions, and ensure secure, compliant, and efficient IT services for a dispersed workforce.

Qualifications

• One year of specialized experience at GS-14 or equivalent.
• Experience directing enterprise-scale IT programs across a dispersed workforce.
• Strong proficiency in the listed competencies (detail, service, decision making, info management, interpersonal skills, oral communication, problem solving, teamwork, technical competence).

Responsibilities

• Overseeing all Information Technology Management (ITM) functions for the Division, including leadership of IT customer support, enterprise architecture, application development, analytics, project management, infrastructure engineering, and cybersecurity operations.
• Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery.
• Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs, including enterprise applications, infrastructure upgrades, cloud and data platform evolution, and multiyear development efforts.
• Integrating aspects of configuration management, enterprise architecture, infrastructure design, and systems integration into IT project plans.
• Leading development, revision, and enforcement of IT policies, standards, governance frameworks, and compliance mechanisms, including enterprise AI governance aligned with DOJ requirements.
• Directing enterprise architecture strategy and development, including the Division's strategic architecture policies and system modernization initiatives.
• Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs, enterprise applications, and the maintenance and enhancement of existing systems.
• Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRM's user community.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

Duties

As Chief Information Officer, Responsibilities Will Include

• Overseeing all Information Technology Management (ITM) functions for the Division, including leadership of IT customer support, enterprise architecture, application development, analytics, project management, infrastructure engineering, and cybersecurity operations.
• Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery.
• Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs, including enterprise applications, infrastructure upgrades, cloud and data platform evolution, and multiyear development efforts.
• Integrating aspects of configuration management, enterprise architecture, infrastructure design, and systems integration into IT project plans.
• Leading development, revision, and enforcement of IT policies, standards, governance frameworks, and compliance mechanisms, including enterprise AI governance aligned with DOJ requirements.
• Directing enterprise architecture strategy and development, including the Division's strategic architecture policies and system modernization initiatives.
• Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs, enterprise applications, and the maintenance and enhancement of existing systems.
• Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRM's user community.

Requirements

Conditions of employment

• You must be a U.S. Citizen to qualify for this position.
• You must complete the online questionnaire and additional assessment(s).
• You must undergo a pre-employment security investigation.
• Selective Service Registration is required, as applicable.
• You must meet all qualification requirements by the closing date of this announcement.
• You must meet status eligibility for this announcement.
• Direct Deposit: All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
• This position has supervisory responsibilities. A one-year supervisory probationary period is required upon selection. This may be waived if you have already successfully completed the supervisory probationary period.
• A one-year probationary period may be required.
• The Criminal Division participates in the Electronic Employment Eligibility Verification Program. E-Verify helps employers to confirm the employment eligibility of all newly hired employees. For more information, visit https://www.e-verify.gov/.

Qualifications

To qualify for the GS-15 level, applicants must have one year of specialized experience at, or equivalent to, the GS-14 grade level. Examples of specialized experience include: directing enterprise-scale IT programs involving the planning, development, integration, and modernization of major systems or services across a dispersed workforce; leading enterprise architecture, systems engineering or development, cybersecurity, or infrastructure at a strategic level; managing major IT acquisitions such as negotiating complex technical requirements and ensuring performance and deliverables; and driving policy, governance, and modernization decisions that shape organizational-wide technology outcomes.

In addition to specialized experience, applicants must also demonstrate proficiency in the following competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Time-in-Grade

Federal employees must meet time-in-grade requirements for consideration by the closing date of this announcement.

Education

There is no education requirement for this position.

Additional information

ELIGIBILITY: You are eligible under merit promotion procedures, if you meet one of the following criteria:

• Federal employees currently serving on career or career-conditional appointments in the competitive service;
• Former federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service. For more information see
• Displaced federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP);
• Veterans with Veterans' Preference or veterans who have been separated under honorable conditions after three years or more of active continuous service (Veterans Employment Opportunities Act);
• Individuals with disabilities - For more information and proof required see
• Any other individuals eligible for a non-competitive appointment, including former Peace Corps and AmeriCorps VISTA volunteers, Boren Scholars, Fulbright Scholars, military spouses, etc.

Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement.

EEO Statement

The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Additional information on DOJ's EEO policy can be found on our

Career Transition Programs

These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• Meet CTAP or ICTAP eligibility criteria;
• Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and
• Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

USA Hire Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.