Chief Information Officer

Jobtailor

Bozeman (MT)

On-site

USD 180,000 - 320,000

Full time

14 days+

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Job summary

Murdoch's is seeking a veteran technology leader to set and execute the companywide technology strategy across ERP, POS, eCommerce, and supply chain platforms. You will partner with stores, operations, marketing, and distribution to drive value and seamless customer experiences.

The role demands deep experience in retail technology ecosystems and a track record of building high-performing teams, fostering innovation, and managing sizable budgets.

Qualifications

  • 15+ years of progressive technology leadership experience with executive responsibility.
  • Proven success leading technology organizations in retail, consumer, or multi-location environments.
  • Ability to partner with business leaders to improve customer experience, operations, and financial results.
  • Experience leading large-scale technology transformations and enterprise capability adoption.
  • Strong understanding of retail tech ecosystems including ERP, commerce, supply chain, data, and customer engagement.

Responsibilities

  • Serve as a business leader first and technology leader second.
  • Partner with Stores/Operations, Marketing & eCommerce leaders to improve business outcomes.
  • Maximize ROI on technology investments through adoption, integration, and process improvement.
  • Establish and track measurable outcomes for major technology initiatives.
  • Use data, automation, and AI to improve customer experience, team productivity, and decision-making.
  • Improve frontline store team effectiveness through technology and process improvements.
  • Ensure technology enables seamless customer experience across stores and digital channels.
  • Engage with stores and distribution centers to identify opportunities to simplify work and reduce friction for customers and teams.
  • Partner with Marketing/eCommerce to strengthen customer engagement, loyalty, personalization, and omnichannel experiences.
  • Define and lead the technology strategy to support Murdoch's objectives and growth.
  • Own performance, reliability, security, and cost-effectiveness of Murdoch's core tech platforms (ERP, POS, eCommerce, supply chain, infrastructure, data).
  • Balance operational excellence with strategic planning and disciplined execution of tech initiatives.
  • Ensure business continuity, cybersecurity, and governance.
  • Build a high-performing tech organization that attracts and grows talent.
  • Foster accountability, collaboration, and business partnership; develop future leaders.

Skills

Technology Leadership
Retail Technology Ecosystems
Large-Scale Technology Transformations
Financial Management
Team Development

Tools

ERP
POS
ECommerce
Supply Chain Management
Data Platforms
Automation
AI Capabilities
Process Improvement
Technology Governance
Cybersecurity

Job description

  • Serve as a business leader first and technology leader second.
  • Partners closely with Stores/Operations, Marketing & eCommerce leaders to improve business outcomes.
  • Maximize return on technology investments through adoption, integration, and process improvement.
  • Establish and track measurable outcomes for major technology initiatives.
  • Use data, automation, and AI capabilities to improve customer experience, team member productivity, and decision-making.
  • Improve the effectiveness of frontline store teams through technology, information, and process improvements.
  • Ensure technology enables a seamless customer experience across stores and digital channels.
  • Regularly engage with stores and distribution centers to identify opportunities to simplify work, improve execution, and remove friction for customers and team members.
  • Partner with Marketing/eCommerce leadership to strengthen customer engagement, loyalty, personalization, and omnichannel experiences.
  • Define and lead the technology strategy required to support Murdoch's business objectives and long-term growth.
  • Own the performance, reliability, security, and cost-effectiveness of Murdoch's core technology platforms, including ERP, POS, eCommerce, supply chain, infrastructure, and data platforms.
  • Balance operational excellence, strategic planning, and disciplined execution of technology initiatives.
  • Ensure business continuity, cybersecurity, and appropriate technology governance.
  • Build and develop a high-performing technology organization that attracts, retains, and grows exceptional talent.
  • Foster a culture of accountability, collaboration, continuous improvement, and business partnership.
  • Develop future leaders and create opportunities for team member growth and engagement.
  • Manage technology operating and capital budgets with a focus on business value and return on investment.
  • Establish strong vendor relationships and negotiate aggressively to manage costs.
  • Ensure technology resources and investments are aligned with company priorities.
Requirements
  • 15+ years of progressive technology leadership experience, including significant executive leadership responsibility.
  • Proven success leading technology organizations within retail, consumer, or multi-location operating environments.
  • Demonstrated ability to partner with business leaders to improve customer experience, operational performance, and financial results.
  • Experience leading large-scale technology transformations and driving adoption of enterprise technology capabilities.
  • Strong understanding of retail technology ecosystems, including ERP, commerce, supply chain, data, and customer engagement platforms.
  • Track record of building, leading, and developing high-performing teams.
  • Strong financial, organizational, and change leadership capabilities.
  • Exceptional communication, influence, and relationship-building skills.
Core Competencies

Demonstrates extensive technology leadership in retail environments, focusing on strategic planning, operational excellence, and the integration of technology to enhance customer experience and team productivity. Proven ability to build high-performing teams and manage technology investments aligned with business objectives.

Highest-signal resume keywords
  • Technology Leadership
  • Retail Technology Ecosystems
  • Large-Scale Technology Transformations
  • Financial Management
  • Team Development
ATS Optimization Keywords
Hard Skills
  • ERP
  • POS
  • ECommerce
  • Supply Chain Management
  • Data Platforms
  • Automation
  • AI Capabilities
  • Process Improvement
  • Technology Governance
  • Cybersecurity
Soft Skills
  • Communication
  • Influence
  • Relationship Building
  • Collaboration
  • Accountability
Industry Keywords
  • Retail
  • Consumer
  • Multi-Location Operations
  • Customer Engagement
  • Omnichannel Experiences
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