Chief Engineer | Hilton Garden Inn, Marlborough

CSM Corporation; Marlborough (MA); On-site; USD 48,000 - 62,000; Full time

Job summary

CSM Lodging Services seeks a Chief Engineer for Hilton Garden Inn, Marlborough. You will lead the maintenance department, oversee preventive maintenance, and safeguard assets to maximize property value and guest satisfaction.

Responsibilities include supervising staff, managing budgets, coordinating with vendors, and ensuring safety and compliance across all hotel operations. Strong leadership, problem-solving, and communication skills are essential.

Qualifications

• Minimum 3–5+ years of maintenance experience in hotel or similar setting.
• Strong communication and leadership abilities to guide staff and interact with guests.
• Certifications such as CPO, HVAC, boiler, Serve Safe desirable or ability to obtain them.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee preventive maintenance, inspections, guest service recovery, asset protection, and procurement.
• Manage department budget and ensure profitability and guest satisfaction.
• Supervise maintenance staff and coordinate scheduling.
• Ensure safety compliance and cost controls to reduce waste.
• Identify training opportunities and mentor staff.
• Coordinate with other departments to ensure excellent service.
• Maintain facility equipment and facilities in good repair.
• Respond to equipment issues promptly and implement cost-saving measures.

Skills

Maintenance leadership

Communication skills

Problem solving

Team supervision

HVAC knowledge

Education

High school diploma or GED

College degree preferred

CPO certification desirable

HVAC certification desirable

Job description

Chief Engineer | Hilton Garden Inn, Marlborough

Job Category: Maintenance & Engineering

Requisition Number: CHIEF008709

• Posted : September 3, 2026


• Full-Time


• On-site

Locations

Showing 1 location

Hilton Garden Inn, Boston Marlborough | CSM Lodging Services
Marlborough, MA 01752, USA

• Pay or shift range: $35 USD to $45 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

This position is responsible for overall engineering operations. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations.

• Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines and capital expenditures.


• Learns the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the hotel property.


• Assesses and evaluates functionality of all equipment and assets.


• Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long term savings can be realized.


• Keep the property well maintained, equipment serviced and in good repair.


• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.


• Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses.


• Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives.


• Monitor and manage all payroll/labor expenses.


• Is knowledgeable in all engineering SOP’s, and sets the example for others by following all CSM and brand requirements.


• Identifies training opportunities, and provides one-on-one training in specific tasks or SOP’s as appropriate.


• Supports all departments to ensure excellent customer service as it relates to maintenance and equipment issues.


• Completes all assigned duties within or outside the normal scope of responsibilities.


• Maintains a clean and safe work environment in compliance with CSM, brand, local, state and federal regulations.


• Follows all CSM procedures for guest/associate incidents.


• Knowledgeable of hotel emergency procedures.


• Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills.


• Must have high level of technical expertise as it relates to the position.


• Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and have high attention to detail.


• Must be able to work in an environment with frequent interruptions and tight deadlines

Competencies/Skills Required: 3-5+ years of maintenance experience required, preferably in the hotel industry. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment.

Education: High school diploma or GED required. College degree or equivalent experience preferred. CPO, HVAC, boiler, Serve Safe certification desired, or the ability to obtain certification based on policy guidelines. Current and valid driver’s license and safe driving record required.

Compensation:$35.00 - $45.00 per hour

Physical Requirements: Ability to lift, push, and pull up to 100 pounds consistently throughout shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.