Hotel Maintenance |Courtyard, Boston Natick

CSM Corporation; Natick (MA); On-site; USD 28,929 - 31,684; Full time

Job summary

A hotel management company located in Natick is seeking a Maintenance Technician to support engineering operations. Responsibilities include ensuring facility maintenance, responding to guest requests, and maintaining a clean and safe environment. Ideal candidates will have 2+ years of experience, a high school diploma or GED, and the ability to lift heavy objects. This full-time position offers competitive pay ranging from $21 to $23 per hour.

Qualifications

• 2+ years of maintenance experience is preferred.
• Current and valid driver's license with a safe driving record.
• Ability to push, pull, and lift up to 100 pounds.

Responsibilities

• Assist in engineering operations including maintenance and repair tasks.
• Respond to guest requests in a positive manner.
• Maintain property assets through preventative maintenance.

Skills

Attention to detail

Customer focus

Ability to perform in a fast-paced environment

Education

High School diploma or GED

CPO certification

Appliance repair certification

Job description

Hotel Maintenance | Courtyard, Boston Natick

Job Category: Maintenance & Engineering

Requisition Number: HOTEL008281

• Posted : February 12, 2026
• Full-Time

Locations

Showing 1 location

Courtyard Natick
Courtyard by Marriott, Boston Natick | CSM Lodging Services
342 Speen Street
Natick, MA 01760, USA

• Pay or shift range: $21 USD to $23 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.

• Learns and demonstrates the ability to maintain property assets.
• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
• Personally sets a strong example for other associate through exceptional guest service.
• Assesses and evaluates property assets through preventative maintenance.
• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Drives carts, bobcats, and ice surfacing machines.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
• Adheres to CSM attendance policy, general work rules and department procedures.
• Attends all required department and hotel meetings.

Rate: $21.00 - $23.00 per hour

Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers’ license with safe driving record.

Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.