Chief Engineer

Courtyard-West-Des-Moines; West Des Moines (IA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Annual review with increase potential

401k program with company match

Additional benefits may be available

Job summary

Arbor Lodging Management seeks a Chief Engineer to oversee all maintenance operations, ensuring reliable systems, safety, and guest satisfaction. You will supervise the maintenance team, coordinate with hotel leadership, and manage energy efficiency initiatives.

The role requires a proven maintenance track record in hospitality, strong communication, and a commitment to service excellence to support profitability and guest comfort.

Qualifications

• BA or college degree in related field or equivalent experience.
• 5 years maintenance experience or 3 years supervisory in a hotel environment.
• Advanced knowledge of building management/engineering.
• Excellent written and verbal communication skills.
• Commit to delivering a high level of customer service.

Responsibilities

• Lead and supervise the maintenance staff across operations, guest satisfaction, and cost control.
• Represent the engineering department in daily meetings.
• Plan, schedule, and assign engineering tasks to staff.
• Respond promptly to guest maintenance needs with professional service.
• Install and maintain HVAC, DG sets, water treatment, and fire safety equipment.

Skills

Facilities maintenance

Supervisory experience

HVAC knowledge

Customer service

Written and verbal communication

Education

Bachelor's degree or related field

Job description

Description

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary

The Chief Engineer is responsible for ensuring proper operations maintenance, service, and repair of all equipment while supporting the goals of guest satisfaction, cost control, and profitability.

Duties & Responsibilities

• Maximize maintenance team potential with a balanced focus on operations, guests, employee and owner’s satisfaction
• Represent the engineering department during the daily HOD morning meetings
• Prioritize, plan, schedule, assign, and supervise the engineering department staff
• Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient, prompt, and courteous service to hotel standards
• Install and maintain all equipment related to HVAC, DG Sets, Water treatment, Fire Safety, etc.
• Ensure proper records are kept relating to all the plant and equipment for the hotel including repair and service records
• Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms
• Perform daily and weekly property document inspections
• Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code
• Establish and maintain department equipment and supply inventory levels appropriate to property requirements
• Provide training to staff on supplies, inventory, maintenance, and ordering procedures
• Maintain, monitor, and test hotel's emergency and security systems like fire alarm, CCTV, baggage scanners etc.
• Develop, implement, and direct all emergency programs
• Develop, implement, and manage energy conservation programs for the property to minimize expenses
• Ensure maintenance staff wears proper uniforms with name tag and upholds hotels grooming and hygiene standards

Requirements

Qualifications:

• Have a BA or college degree in related field, or equivalent relevant experience
• Have 5 years maintenance experience or 3 years supervisory in a hotel environment
• Have advanced knowledge of building management/engineering
• Display excellent written and verbal communication skills
• Commit to delivering a high level of customer service

Benefits

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.