Chief Deputy Clerk / Civil Cashier Clerk

City of Cleveland; Ohio; On-site; USD 40,000 - 50,000; Full time

Job summary

The City of Cleveland is seeking a Chief Deputy Clerk / Civil Cashier Clerk responsible for processing civil case filings and payments. This role requires excellent customer service and organizational skills, with a focus on accuracy and attention to detail. The ideal candidate will have a high school diploma and relevant experience, alongside strong analytical and communication abilities. Join a team committed to serving the community with integrity and efficiency.

Qualifications

• Six months related experience required.
• Ability to type 30 words per minute.

Responsibilities

• Receipts filings and payments for new and existing cases.
• Create and update the official electronic Court docket.
• Provide daily customer service to the public.

Skills

Customer Service

Analytical Skills

Problem Solving

Communication

Organizational Skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Chief Deputy Clerk / Civil Cashier Clerk

POSITION SUMMARY:

The primary purpose of the Cashier Clerk is to receipt filings and payments for new and existing cases in the Civil Division, for marriages performed by the Judges and for payments received from an order from Collections. In addition, create and update the official electronic Court docket by data entry, preparing summons for mailing and/or bailiff service.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned by the Clerk.

• Initiates, receipts and processes new Civil case filings, which includes data entry; scheduling; receipting; case numbering all papers (including garnishment papers filed with new case transfers); printing of labels; creation of file jacket; preparation and issuance of summons by various service processes (certified mail, regular mail, bailiff); quality assurance review of entered data against source document.

• Receives, processes and receipts new Civil cases and receipts new pleadings and collections, scans documents when appropriate.

• Responsible for recording monetary and check denominations electronically to balance to a Daily Receipt Listing Summary Report.

• Balances cash drawer to a computer-generated transaction report and closes out the computer.

• Verifies all financial transactions to insure accurate balancing.

• Examine processing for neatness, exactness and accuracy.

• Compares data entered with source documents to ensure that date entry is accurate.

• Create file jacket for each case including attaching labels & placing appropriate Court dates on file jacket.

• Attach color labels to the file to indicate the type of case.

• Provides daily customer service to the public.

• Any duties necessary to ensure the smooth operations of the Clerk of Courts office.

EDUCATIONand/or EXPERIENCE

High school diploma or general education degree (GED); and six months related experience and/or training; or equivalent combination of education and experience.

CORE COMPETENCIES

• Demonstrates regular and punctual attendance and arrives prepared for work

• Excellent customer service skills, analytical skills and judgment, with the ability to make recommendations or decisions on a timely basis.

• Problem solver, and to interpret business needs and translate them into the application and operational requirements.

• Ability to establish and maintain effective working relationships with departmental officials and associates.

• Ability to analyze and solve problems while developing, establishing and maintaining an efficient office workflow of processes.

• Committed to doing the best job possible and diligently follows through on work assignments, projects and/or commitments.

• Consistently meets deadlines.

• Makes sound, well-informed, and objective decisions promptly.

• Capable of multi-tasking and has excellent written and oral communication skills

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Motivated, independent worker, who collaborates well with others

• Ability to work well in a team.

• Hardworking individual, detail oriented with strong organizational skills.

• Maintains a positive attitude, excellent interpersonal skills and excellent customer service.

• Accuracy and attention to detail.

• Must have intermediate or advanced Microsoft Word, Excel and PC computer skills, including data entry skills. Must type 30 words per minute.

• Clerical skills, i.e. filing, telephone skills, correspondence, proofreading, alphabetizing, etc.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentages using a calculator.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: While performing the duties of this job, the employee is frequently required to stand. The employee must occasionally lift and/or push file cart weighing up to 25 lbs.

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change.All City employees are responsible for embracing and carrying out these principles in all that they do.