Chief Customer Officer: Growth & Strategy Leader

Nicely Co.; Tulsa (OK); On-site; USD 180,000 - 260,000; Full time

Job summary

Nicely Co. is seeking a Chief Customer Officer to lead and build company strategy, organizational development, and scalable growth.

This role will partner across functions to turn priorities into clear, dependable work and develop the internal systems behind the work in an early-stage environment. The successful candidate will own the roadmap, budgets, and performance measures, balancing execution with resilience as the company grows.

Qualifications

• Experience translating company priorities into actionable plans.
• Ability to build scalable processes in an early-stage company.
• Strong written and verbal communication across functions.

Responsibilities

• Set direction for company strategy and growth.
• Translate priorities into documented plans and measurable outcomes.
• Build lightweight, repeatable processes for an early-stage company.
• Collaborate across functions to deliver complete outcomes.
• Identify risks early and propose proportionate solutions.
• Maintain accurate documentation of company, customer, and employee information.

Skills

Strategy development

Organizational development

Resource allocation

Risk management

Performance measurement

Cross-functional leadership

Communication

Decision making

Job description

Nicely Co. is seeking a Chief Customer Officer to lead and build company strategy, organizational development, and scalable growth.

This role will partner across functions to turn priorities into clear, dependable work and develop the internal systems behind the work in an early-stage environment. The successful candidate will own the roadmap, budgets, and performance measures, balancing execution with resilience as the company grows.