Chief Communications Officer

Phifer & Company; New York (NY); On-site; USD 350,000 - 700,000; Full time

Job summary

Phifer & Company seeks a global Chief Communications Officer to lead and elevate the Communications & Brand function for business and consumer AI globally. This executive reports to the CEO and oversees a 25–40 person team across North America, EMEA, APAC, and LATAM.

The role partners with the CMO and CBO to craft a unified, high-impact narrative that drives momentum, strengthens reputation, and positions the company as a category leader in responsible AI. Advanced degree preferred.

Qualifications

• Ability to architect and operationalize a global communications infrastructure.
• Mastery in shaping CEO-level thought leadership and executive platforms.
• Expertise in complex issues management, crisis response, and regulatory communications across regions.
• Proven capability to lead integrated narrative development across Communications, Marketing, and Brand.
• Strong command of AI, emerging tech, and innovation storytelling for enterprise and consumer audiences.
• Ability to influence at board level and advise on reputation, risk, and global perception.
• Experience building and mentoring high-performance global teams with modern communications skills.
• Advanced degree preferred (MBA or similar).

Responsibilities

• Lead the global Communications & Brand function across corporate communications, product storytelling, executive communications, media relations, policy communications, internal communications, and regional leads.
• Partner with CMO and CBO to ensure unified messaging, brand consistency, and coordinated storytelling across channels.
• Develop and implement a global communications strategy to support rapid innovation and complex stakeholder environments.
• Drive executive visibility for the CEO and senior leadership through thought leadership and media engagement.
• Shape proactive global media strategy and build relationships with top outlets worldwide.
• Lead issues management and crisis communications with sound judgment during high-stakes moments.
• Strengthen internal communications to support alignment, culture, and clarity during growth.
• Build modern communications systems, processes, and measurement frameworks at scale.
• Advise the CEO, executive team, and board on reputation, risk, and global perception.

Skills

Global communications

Executive communications

Media relations

Crisis management

Brand storytelling

AI storytelling

Leadership

Education

MBA

MPA

Master's degree

Job description

Global Executive Role | Reports to CEO | Partner to CMO & CBO

About the Role

We are seeking a global Chief Communications Officer to lead and elevate the company’s Communications & Brand function across business and consumer AI. This executive will shape how the organization shows up to enterprise customers, consumers, partners, developers, and regulators worldwide. Reporting directly to the CEO, the CCO oversees a 25–40 person global communications organization across North America, EMEA, APAC, and LATAM.

This leader will work in tight partnership with the Chief Marketing Officer (CMO) and Chief Brand Officer (CBO) to build a unified, high‑impact narrative that drives commercial momentum, strengthens global reputation, and positions the company as a category leader in responsible AI. An advanced degree (MBA, MPA, or relevant master’s) is strongly preferred.

This is a pivotal role for a company entering its next stage of global scale, influence, and innovation.

About the Company

The organization operates across business and consumer AI, delivering products that serve enterprise clients, developers, and millions of everyday users. As the company expands globally, the need for a modern, strategic, and deeply integrated communications function has become mission‑critical.

The CCO will architect the communications systems, narratives, and capabilities that carry the company into its next chapter.

Key Responsibilities

• Lead the global Communications & Brand function across corporate communications, product storytelling, executive communications, media relations, policy communications, internal communications, and regional market leads.
• Partner closely with the CMO and CBO to ensure unified messaging, brand consistency, and coordinated storytelling across all channels and audiences.
• Develop and operationalize a global communications strategy that supports rapid innovation cycles and complex stakeholder environments.
• Drive executive visibility for the CEO and senior leadership team through thought leadership, keynote platforms, media engagement, and strategic content.
• Shape proactive global media strategy and build strong relationships with top‑tier outlets across markets.
• Lead issues management and crisis communications with exceptional judgment, ensuring clarity, credibility, and trust during high‑stakes moments.
• Strengthen internal communications to support alignment, culture, and clarity during rapid growth and organizational transformation.
• Build and modernize communications systems, processes, and measurement frameworks that scale with the business.
• Serve as a strategic advisor to the CEO, executive team, and board on reputation, risk, and global perception.
• Ensure global consistency while empowering regional teams to adapt messaging for cultural, regulatory, and market‑specific needs.

Required High‑End Capabilities

• Ability to architect and operationalize a global communications infrastructure that scales with product, market, and organizational expansion.
• Mastery in shaping CEO‑level thought leadership, executive platforms, and high‑visibility narratives.
• Expertise in complex issues management, crisis response, and regulatory communications across multiple regions.
• Proven capability to lead integrated narrative development across Communications, Marketing, and Brand.
• Strong command of AI, emerging technology, and innovation storytelling for enterprise and consumer audiences.
• Ability to influence at board level and serve as a strategic advisor on reputation, risk, and global perception.
• Experience building and mentoring high‑performance global teams with modern communications skill sets.
• Advanced degree strongly preferred (MBA, MPA, or relevant master’s).

What Success Looks Like

• A modern, world‑class communications organization operating at global scale.
• A unified narrative across Communications, Marketing, and Brand that accelerates commercial momentum.
• Strengthened trust with enterprise customers, consumers, partners, and regulators.
• Elevated global reputation and category leadership in responsible AI.
• Clear, consistent, credible messaging across all markets and audiences.
• A communications engine that supports the company’s next chapter of growth, visibility, and influence.