Chief Commercial & E‑Commerce Growth Officer

Mode Executive; New York (NY); On-site; USD 250,000 - 450,000; Full time

Job summary

Mode Executive partners with a modern luxury fashion brand to appoint a Vice President of Commercial in New York. You will lead the full commercial function with e-commerce at its core, alongside wholesale, flagship store development, and a new private client programme.

Reporting to the Founder & CEO, you will build a high-performing team and define the long-term commercial strategy. This is a high-impact leadership role in a founder-led business, requiring strategic vision, hands-on execution,

Qualifications

• Strong commercial experience within premium or luxury fashion in a eCommerce leadership capacity.
• Experience across e-commerce and digital in a high growth retail brand.
• Proven ability to drive digital growth, acquisition, conversion and retention.
• Strong analytical and commercial capabilities with a data-led approach.
• Experience building and leading high-performing teams.
• Entrepreneurial, hands-on and comfortable building functions from the ground up.
• Digital native with an understanding of AI and commercial efficiencies.
• Strong business acumen and confident decision-making skills.
• Collaborative leadership style with the ability to motivate and develop teams.
• Comfortable operating in a fast-paced, founder-led environment.

Responsibilities

• Own and drive the e-commerce strategy across acquisition, retention, conversion and revenue.
• Lead CRM, loyalty, lifecycle marketing and customer experience.
• Partner with brand and merchandising on commercial planning, reporting and KPIs.
• Lead the opening and commercial performance of the Soho flagship.
• Own retail P&L, sales performance, staffing and future expansion.
• Build and launch the VIC programme and private client strategy.
• Manage existing wholesale partnerships and develop future growth opportunities.
• Build and lead teams across e-commerce, retail, VIC and customer service.
• Own overall commercial performance and contribute to company-wide strategy.

Skills

Ecommerce leadership

Luxury fashion

Digital growth

Acquisition & retention

Analytical thinking

Team leadership

Entrepreneurial

AI awareness

Business acumen

Collaborative leadership

Job description

Mode Executive partners with a modern luxury fashion brand to appoint a Vice President of Commercial in New York. You will lead the full commercial function with e-commerce at its core, alongside wholesale, flagship store development, and a new private client programme.

Reporting to the Founder & CEO, you will build a high-performing team and define the long-term commercial strategy. This is a high-impact leadership role in a founder-led business, requiring strategic vision, hands-on execution,