Chief Coaching & Programming Officer (Hybrid)

Togetherwork; Austin (TX); Hybrid; USD 140,000 - 180,000; Full time

Job summary

TogetherWork seeks an Executive Head of Coaching and Programming in a hybrid role based in Austin, TX or Indianapolis, IN. You will lead coaching and programming strategy, recruit and develop coaches, and align curriculum with measurable business growth while partnering across Engineering, Revenue, CX, and Operations.

You will drive quality assurance, implement AI-enabled workflows, and build resources to scale the Inner Circle program, ensuring coaching excellence and member profitability for

Qualifications

• 5+ years managing coaching, training, or membership-services teams.
• Experience growing a business through coaching or consultancy.
• Proven track record building quality assurance or scoring processes.
• Experience designing compensation structures or partnering with People/Finance.
• Comfort with evaluating calls against rubrics and giving feedback.
• Strong program management across a distributed coach network.
• Data-driven with ability to translate analytics into improvements.
• Passion for dance and performing arts and understanding studio owners/models.
• Experience using AI tools to accelerate work.

Responsibilities

• Oversee onboarding, renewals, and curriculum aligned to Inner Circle standard.
• Own end-to-end coach recruiting, interviewing, onboarding, and mentoring.
• Define role expectations and coaching guidelines for a consistent experience.
• Build and run coaching quality assurance with rubrics, audits, feedback loops.
• Observe, evaluate, and develop coaches, addressing underperformance.
• Set coaching/programming standards with the Mentor/Coach network; translate to curriculum.
• Anchor coaching in business growth with guidance on enrollment, revenue, profitability.
• Maintain coaching resources, playbooks, and best practices.
• Track metrics: utilization, quality, retention, member satisfaction; report health.

Skills

Coaching leadership

Program management

Data-driven mindset

AI tooling

Quality coaching

Tools

AI tools

Job description

TogetherWork seeks an Executive Head of Coaching and Programming in a hybrid role based in Austin, TX or Indianapolis, IN. You will lead coaching and programming strategy, recruit and develop coaches, and align curriculum with measurable business growth while partnering across Engineering, Revenue, CX, and Operations.

You will drive quality assurance, implement AI-enabled workflows, and build resources to scale the Inner Circle program, ensuring coaching excellence and member profitability for