Chief Cardmember Access & Experiences

Citibank (Switzerland) AG; New York (NY); Hybrid; Confidential; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Job summary

Citibank (Switzerland) AG is looking for a Managing Director, Head of Cardmember Access & Experiences, based in New York, New York. The role requires overseeing strategies for customer experiences and partnerships that differentiate Citi's offerings in a competitive market.

The ideal candidate will have extensive management experience in financial services, strong people leadership skills, and a proven ability to drive customer engagement and profitability. This position offers a salary range of $250,000 - $500,000 along with competitive benefits.

Qualifications

• 15+ years of management experience with a strong focus in financial services.
• Demonstrated financial acumen and product management skills.
• Strong leadership and partnership development abilities.

Responsibilities

• Design and deliver experiences for Citi cardmembers.
• Manage benefits strategy and customer experience in the mobile app.
• Establish strategic partnerships across various verticals.

Skills

Financial services management

Product management

Stakeholder management

P&L management

Partnership development

Education

Bachelor's/University degree

Master's degree preferred

Job description

Citibank (Switzerland) AG is looking for a Managing Director, Head of Cardmember Access & Experiences, based in New York, New York. The role requires overseeing strategies for customer experiences and partnerships that differentiate Citi's offerings in a competitive market.

The ideal candidate will have extensive management experience in financial services, strong people leadership skills, and a proven ability to drive customer engagement and profitability. This position offers a salary range of $250,000 - $500,000 along with competitive benefits.