Chief Administrative Officer

Bethanna; Upper Southampton Township (PA); On-site; USD 140,000 - 180,000; Full time

Job summary

Bethanna in the United States seeks a Chief Administrative Officer (CAO) to align administrative operations with the agency’s mission and program services, ensuring compliant, scalable systems and high-quality service delivery.

The CAO oversees IT, Facilities, HIPAA/compliance, emergency preparedness, and drives Development/Advancement, communications, reporting, strategic planning, and new program development, partnering with the CEO to advance culture and mission.

Qualifications

• Master’s Degree in nonprofit management, public administration, business administration, social work, or human services.
• 12-15+ years of progressive leadership experience.
• Minimum of 5 years in a senior executive role reporting to CEO.

Responsibilities

• Aligns administrative operations with Bethanna’s mission and program services.
• Oversees IT, Facilities, HIPAA/compliance, and emergency preparedness.
• Leads Development/Advancement, communications, community impact reporting, and strategic planning.
• Drives new program and business development and partners with the CEO on culture and priorities.

Skills

Nonprofit leadership

Strategic planning

Change management

Compliance

Executive leadership

Project execution

Education

Master’s Degree in nonprofit management

Master’s Degree in public administration

Job description

SUMMARY:The Chief Administrative Officer (CAO) serves as a senior executive leader responsible for aligning Bethanna’s administrative operations and strategic advancement efforts in support of the agency’s mission, program services, and community impact. The CAO ensures Bethanna’s internally and externally facing operational systems, along with organizational priorities, are coordinated, responsive, compliant, and positioned to support high-quality service delivery.The CAO provides oversight for key administrative functions, including Information Technology, Facilities, HIPAA/related compliance, and emergency preparedness while also leading strategic advancement functions such as Development/Advancement, communications, community impact reporting, strategic planning, as well as new program and business development.As an executive leader, the CAO partners with the CEO and executive leadership team to champion Bethanna’s Christian mission, Core Values, advance organizational priorities and culture, lead cross-functional initiatives, and implement systems that support quality, scalability, and sustainability across Bethanna.EDUCATION/EXPERIENCE:Master’s Degree (nonprofit management, public administration, business administration, social work, or human services)12-15+ years of progressive leadership experience, preferably in a nonprofit, social service, or other mission-driven organization.Minimum of 5 years’ experience in a senior executive role reporting to CEO (e.g. COO, CAO, Executive Director, VP, or equivalent).Demonstrated success in leading multiple departments simultaneously.Subject matter expertise in project execution, compliance, change management, etc., applicable to nonprofit human services.