Chief Administrative Officer

Providence Health Plan Group; Mission Viejo (CA); Hybrid; USD 200,000 - 300,000; Full time

Job summary

Providence Health Plan Group in Mission Viejo, California is seeking a Chief Administrative Officer (CAO) to provide strategic leadership and operational oversight across the Integrated Delivery Network. The ideal candidate will have over 10 years of progressively responsible leadership experience in healthcare, alongside a Master’s degree in Health Administration, and will be responsible for improving operational effectiveness, financial stewardship, and quality care delivery. This full-time role offers a hybrid workplace model and a competitive salary range of $102.10 - $186.52 per hour.

Qualifications

• 10+ years of leadership experience in healthcare organizations.
• 7+ years of operational leadership within integrated delivery systems.
• Experience in large, complex health systems.

Responsibilities

• Oversee daily operations ensuring high-quality care.
• Lead regulatory and accreditation readiness.
• Build relationships with physicians and stakeholders.

Skills

Operational and financial acumen

Excellent communication skills

Leadership through change

Ability to influence diverse groups

Education

Master’s degree in Health Administration or related field

Bachelor’s degree in Health Administration or related field

Job description

Description

Providence is seeking a seasoned executive to serve as Chief Administrative Officer (CAO)—a critical leadership role responsible for advancing operational excellence, quality, and strategic alignment across the ministry. This position offers a unique opportunity to lead at scale within a mission‑driven organization, partnering closely with executive and clinical leaders to deliver measurable impact across the continuum of care.

Calling All Esteemed Leaders!

Reporting to the Service Area Chief Executive (CE), the Chief Administrative Officer serves as the principal operational executive for the ministry, providing strategic leadership, planning, and oversight across administrative and operational functions. Under the direction of the Service Area CE, the CAO is a key member of the executive leadership team and plays an essential role in advancing organizational performance.

The Role

The CAO provides senior‑level administrative oversight of daily operations, ensuring excellence in quality, safety, caregiver and provider engagement, and patient experience across the Integrated Delivery Network (IDN). This role partners with regional, system, and clinical leaders to align operational priorities with the Providence St. Joseph Health Integrated Strategic & Financial Plan. The CAO leads initiatives that strengthen operational effectiveness, optimize resource utilization, and improve outcomes across assigned service lines. This includes accountability for operating budget performance, productivity, key contracts, and operational metrics. In the absence of the Service Area CE, the CAO assumes division‑level leadership responsibilities as needed.

What You’ll Do

• Lead day‑to‑day operations of the IDN to ensure high‑quality, safe, and reliable care delivery

• Translate strategic priorities into operational execution, delivering sustainable clinical, financial, and operational results

• Provide executive leadership for regulatory and accreditation readiness in partnership with clinical leadership

• Oversee operational performance, resource management, and financial stewardship across select service lines

• Drive continuous improvement through standardization, performance improvement initiatives, and change leadership

• Build and maintain strong relationships with physicians, caregivers, executive peers, and external stakeholders

What You’ll Bring

Education

• Master’s degree in Health Administration, Business Administration, Healthcare Administration, or a related field (or equivalent experience)

• Bachelor’s degree in Health Administration, Business Administration, Healthcare Administration, or a related field required

Leadership & Experience

• 10+ years of progressively responsible leadership experience within healthcare organizations

• 7+ years of senior‑level operational leadership within ambulatory, hospital, or integrated delivery system environments

• Experience operating in large, complex, matrixed health systems

• Proven success partnering with physician leaders and executive teams

• Demonstrated ability to lead organizations through change, growth, and transformation

Professional & Leadership Capabilities

• Strong operational and financial acumen, including budget management and performance accountability

• Ability to translate strategy into operational execution with measurable results

• Executive presence with the ability to influence across diverse stakeholder groups

• Excellent communication and decision‑making skills in complex environments

• Demonstrated commitment to quality, patient safety, and continuous improvement

• Leadership style aligned with Providence’s Mission, Values, and Promise

Why Join Us?

• Lead at scale within a mission‑driven organization committed to advancing quality, safety, and operational excellence

• Serve as a senior executive leader influencing outcomes across the continuum of care

• Shape organizational performance through strategic, operational, and financial leadership

• Collaborate closely with executive and clinical leaders in a complex and evolving healthcare environment

• Make a meaningful impact by advancing Providence’s Mission, Values, and Promise through disciplined execution and leadership

Ready to Shape the Future of Healthcare?

If you are a seasoned, operationally focused healthcare executive ready to lead at scale—driving excellence in quality, safety, financial stewardship, and organizational performance within a complex Integrated Delivery Network—we encourage you to explore this Chief Administrative Officer opportunity with Providence.

Equal Opportunity Employer

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 431253

Company: Providence Jobs
Job Category: General Operations
Job Function: Operations
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 7520 OTHER ADMIN MISSION
Address: CA Mission Viejo 27799 Medical Center Rd
Work Location: Mission Heritage Medical Group-Med ctr Rd Mission Viejo
Workplace Type: Hybrid
Pay Range: $102.10 - $186.52