Chief Administration Officer

VIP Tires & Service; Auburn (ME); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Medical insurance

Vision insurance

401(k)

Job summary

A family-owned automotive service company located in Auburn, ME, is seeking an experienced Chief Administration Officer (CAO) to manage administrative operations and ensure regulatory compliance. The ideal candidate will have over 10 years of leadership experience in operations or HR and a strong background in project management and risk management. Competitive salary of $150,000 - $200,000 along with benefits including medical, vision, and 401(k).

Qualifications

• 10+ years of progressive leadership experience.
• Strong understanding of employment law and corporate governance.
• Proven track record in operational efficiency initiatives.

Responsibilities

• Oversee risk management strategies and functions.
• Ensure compliance with industry standards and regulations.
• Lead HR strategy, including talent acquisition and employee development.

Skills

Operational excellence

Leadership

Project management

Communication

Problem-solving

Education

Bachelor’s / Master’s degree in Business Administration or related field

Job description

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This range is provided by VIP Tires & Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $200,000.00/yr

Additional compensation types

• Annual Bonus
• Direct message the job poster from VIP Tires & Service

Location: VIP Tires & Service Support Center, 24 Harriman Drive, Auburn, Maine 04105

Reports To: Chief Executive Officer (CEO)

We are seeking a highly skilled and strategic Chief Administration Officer (CAO) to oversee and streamline administrative operations; someone who wants to join a Maine-based, family-owned industry-leading company with a great people-first culture.

The CAO will play a key leadership role in ensuring organizational stability, compliance, and efficiency by managing risk, human resources, legal affairs, and project execution. This executive will work closely with the CEO and executive leadership team to align administrative functions with company strategy, ensure compliance to standards, drive operational excellence, and support sustainable, profitable growth.

Responsibilities

• Develop and oversee enterprise risk management strategies and functions to identify, assess, and mitigate risks.
• Ensure compliance with company and industry standards, safety regulations, insurance requirements, and loss prevention guidelines.
• Implement proactive measures to reduce liability and operational disruption.
• Lead HR strategy, including workforce planning, talent acquisition, training and employee development.
• Oversee payroll, performance management, compensation and benefits programs.
• Champion a positive people-first workplace culture that fosters engagement, improves retention and promotes professional growth for all team members.
• Ensure compliance with all federal, state and local labor laws.
• Lead strategic and operational projects across various departments (H.R., I.T., Merchandising, etc.) ensuring on-time, within-budget and high-quality execution.
• Implement and teach project management best practices across management team, implementing tools and processes for continuous improvement.
• Collaborate with teams to improve compliance and efficiency.
• Become an expert in the company’s risk management affairs, including contracts, vendor agreements, employment law and dispute resolution.
• Serve as the primary liaison with external legal counsel.
• Ensure regulatory compliance across all company locations.

Qualifications

• Bachelor’s / Master’s degree in Business Administration, Engineering or related field.
• 10+ years of progressive leadership experience in operations, administration, HR or risk management, preferably in a service or automotive-related industry.
• Strong understanding of operational excellence, corporate strategy, employment law, corporate governance and regulatory compliance.
• Proven track record in project management and operational efficiency initiatives.
• Exceptional communication, leadership and decision-making skills.
• Ability to manage multiple priorities in a fun, fast-paced environment.
• Strategic thinking with a hands‑on operational mindset.
• Integrity, discretion and sound judgment in sensitive matters.
• Strong interpersonal skills with the ability to influence at all levels.
• Problem‑solving orientation with a focus on continuous improvement.

What We Offer

• An executive position with a growth-oriented, family‑owned company.
• A fun, people‑first culture.
• Competitive salary and performance‑based incentives.

Seniority Level

• Executive

Employment Type

• Full‑time

Job Function

• Administrative
• Retail and Consumer Services

Referrals increase your chances of interviewing at VIP Tires & Service by 2x

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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