Chick-fil-A Team Member

University of North Dakota; Grand Forks (ND); Hybrid; USD 17,000 - 24,000; Part time

Job summary

The University of North Dakota is seeking a part-time Dining Services student employee to support cafe operations on campus. You will take orders, assist customers, prepare and assemble menu items, and maintain cleanliness in food prep areas. The role emphasizes customer service, safety, and teamwork in a fast-paced campus setting.

As a UND student, you will work 10–20 hours weekly with no benefits. This on-site position requires flexibility for day, evening, and weekend shifts and adherence to

Qualifications

• Must be a UND student eligible for hire.
• Able to stand for 3–4 hours.
• Must be available to work day hours as well as nights & weekends.

Responsibilities

• Team members work in the kitchen preparing food, at the front counter helping customers through the ordering process, and cleaning and washing dishes.
• Prepare and cook to order food and assembling of sandwiches that require preparation in a timely manner
• Take orders from customers and serve customers at the counters or tables and ensure accuracy of order
• Provides exceptional customer service to our customers.
• Maintain sanitation, health and safety standards in all work areas to promote a clean image
• Clean food preparation areas, cooking surfaces, and utensils
• Operate large-volume cooking equipment
• Verify food meets quality and quantity expectations
• Read food order slips or receive verbal instructions and preparation and cooking of food accordingly
• Wash, cut, and prepare foods designated for cooking
• Measure ingredients required for specific food items being prepared
• Cook the exact number of items ordered by each customer, working on several different orders simultaneously
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
• Checks products and restocks items to ensure a sufficient supply throughout the shift
• Follows all franchise policy and procedures
• Perform several different tasks every day and other duties as assigned

Skills

Positive attitude

Willingness to learn

Integrity

Strong work ethic

Education

Currently enrolled UND student

Job description

Salary/Position Classification

• $15.00 hourly, Non-Exempt (Eligible for overtime)
• 10-20 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

Duties & Responsibilities

• Team members work in the kitchen preparing food, at the front counter helping customers through the ordering process, and cleaning and washing dishes
• Prepare and cook to order food and assembling of sandwiches that require preparation in a timely manner
• Take orders from customers and serve customers at the counters or tables and ensure accuracy of order
• Provides exceptional customer service to our customers.
• Maintain sanitation, health and safety standards in all work areas to promote a clean image
• Clean food preparation areas, cooking surfaces, and utensils
• Operate large-volume cooking equipment
• Verify food meets quality and quantity expectations
• Read food order slips or receive verbal instructions and preparation and cooking of food accordingly
• Wash, cut, and prepare foods designated for cooking
• Measure ingredients required for specific food items being prepared
• Cook the exact number of items ordered by each customer, working on several different orders simultaneously
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
• Checks products and restocks items to ensure a sufficient supply throughout the shift
• Follows all franchise policy and procedures
• Perform several different tasks every day and other duties as assigned

Required Competencies

• Positive/optimistic attitude
• Willingness to learn
• Integrity
• Strong work ethic

Minimum Requirements

• Ability to stand for 3–4 hours
• Ability to follow instructions
• Ability to work independently and as part of a team
• Compliance with all food safety and sanitation requirements including taking out jewelry and wearing a hairnet.
• Must be available to work during day hours as well as nights & weekends

In compliance with federal law, all persons hired will be required to verify identityand eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.

Dining Services Student Employee Learning Outcomes

1. Customer Service Skills: Develop exceptional service skills that extend beyond basic customer service, emphasizing a positive attitude, meticulous attention to detail, and the ability to work cohesively with a diverse team.
2. Teamwork and Collaboration: Working in a fast-paced and diverse environment requires a coachable mindset, effective communication, the ability to remain calm under pressure, and strong cooperation with colleagues.
3. Time Management: Balance work responsibilities with academic commitments helps students develop strong time management skills.
4. Problem Solving: Handling unexpected situations and quickly finding solutions are crucial skills developed in this role. Critical thinking, strategic thinking, and taking initiative are essential for this position.
5. Work Ethic: Develop a strong work ethic through punctuality, reliability, taking initiative, and dedication to the job.
6. Interpersonal Skills: Enhance communication skills and the ability to work with a diverse group of people. Active listening, as well as verbal and nonverbal communication, are crucial to providing the best overall experience