Chick-fil-A Guest Service Specialist - Great for College Students

Chick-fil-A; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedules

Full-time and Part-time options avail.

Health Insurance (FT)

PTO (based on tenure & hours)

Sundays off

Scholarship opportunities

Job summary

Chick-fil-A in Louisville (Stonybrook & Bardstown Rd.) is seeking Hospitality Professionals to deliver warm, respectful service to guests while upholding the company mission. The role involves taking orders, processing payments, and maintaining counter areas with a strong emphasis on hospitality and teamwork.

You will work on your feet for several hours, uphold food safety standards, and contribute to a positive guest experience in a fast-paced restaurant setting.

Qualifications

• Provide friendly and efficient customer service by demonstrating honor, dignity and respect in all guest interactions.
• Operate a cash register and receive payment from guest in cash, credit card, or digital format.
• Follow food safety and cleanliness guidelines.
• Work on your feet for several hours and remain professional under pressure.

Responsibilities

• Receive Guest Orders.
• Assemble & Deliver Guest Orders.
• Cleaning & restocking of front counter, condiment stands, and restrooms.
• Follow food safety and cleanliness guidelines; work efficiently in a fast-paced environment.

Skills

Customer service

Cash handling

Teamwork

Hospitality mindset

Job description

What we are seeking in a Hospitality Professional

At Chick-fil-A Stonybrook & Chick-fil-A Bardstown Rd., our mission is "To serve great food with remarkable hospitality." We accomplish this mission by putting people first, doing what's right and leading with generosity.

In order to drive our mission and values, we must utilize the best resources available. Our most valuable resource is our people. We seek the best. We have high standards. We have lofty expectations. And our people routinely exceed both. We do not view ourselves as amateurs, at any level. We are professionals. Hospitality Professionals.

A Hospitality Professional is someone who continually aligns their work in areas of Character, Chemistry and Competency. A Hospitality Professional is someone who is Dependable, Servant-hearted, Coachable, Trustworthy, Works with a sense of urgency, has a positive disposition, able to think independently to solve problems, has a professional demeanor, ability to look ahead and is goal-oriented.

Role Requirements - Hospitality Specialist

• Provide friendly and efficient customer service by demonstrating honor, dignity and respect in all guest interactions
• Proficiency in a particular zone of the restaurant which could include but not limited to:
• Receiving Guest Orders
• Operate a cash register and receive payment from guest in cash, credit card, or digital format
• Accurately count US currency and provide change to customers as required
• Provide a high level of hospitality to every guest
• Assemble & Deliver Guest Orders
• Cleaning & restocking of front counter, condiment stands, and restrooms
• Follow food safety and cleanliness guidelines
• Work efficiently
• Able to work on your feet for several hours at a time
• Lift objects up to 20 lbs., when necessary
• Ability to work outside in various weather conditions for extended periods, with safety as our top priority

Our commitment to Team Members

• Flexible Schedules
• Perfect for college students
• Full-time and Part-time options available
• Time off as needed during semester breaks
• Industry leading pay & compensation - $16.00
• Starting at $12.00 for Under 18
• Starting at $16.00 for Full-time & Part-time
• Food Discounts (on and off the clock)
• $1,500 Scholarship Opportunities
• Health Insurance (FT)
• PTO (based on tenure & hours worked)
• Sundays off

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.