Chick-fil-A Assistant General Manager

Avolta (old); Charleston (SC); In loco; USD 58.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Quarterly bonuses

Descrizione del lavoro

Chick-fil-A at Charleston International Airport seeks an Assistant General Manager to support the General Manager in daily operations, uphold exceptional hospitality, and drive financial performance. This leadership role focuses on developing people, ensuring service excellence, and maintaining high brand standards in a fast-paced airport environment.

Responsibilities include opening/closing procedures, staff coaching, scheduling, inventory control, and adherence to health and safety standards,

Competenze

• 5+ years restaurant management experience in QSR/fast casual or full-service, with a track record of leading teams.
• Airport food & beverage experience is a plus.
• Strong understanding of financial reporting, labor control, food cost management, and KPIs.

Mansioni

• Ensure flawless opening and closing procedures.
• Deliver Chick-fil-A’s signature hospitality and service standards.
• Oversee staffing, scheduling, and daily coverage with Shift Leaders.
• Maintain a clean, safe environment meeting brand and airport requirements.
• Partner with General Manager on P&L oversight and cost control.
• Train, coach, and discipline team members to uphold standards.

Conoscenze

Restaurant management

Leadership

Communication

Conflict resolution

Guest service

Financial awareness

Strumenti

POS systems

Inventory management platforms

Scheduling tools

Descrizione del lavoro

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The Assistant General Manager (AGM) supports the General Manager in leading daily operations of the Chick-fil-A restaurant located inside the Charleston International Airport. This role is responsible for ensuring operational excellence, maintaining Chick-fil-A’s high standards of hospitality, driving financial performance, and fostering a positive, service-driven culture aligned with Chick-fil-A’s core values.

This leadership position is ideal for an experienced restaurant manager who thrives in a fast-paced, guest-focused environment and is passionate about developing people and delivering exceptional service.

Salary Range: $57,900 - $68,000 plus quarterly bonus opportunities!

Responsibilities

• Ensure flawless execution of opening and closing procedures.
• Lead by example to deliver Chick-fil-A’s signature hospitality.
• Support Shift Leaders and hold them accountable to operational checklists, food safety procedures, and brand standards.
• Maintain a clean and safe environment in accordance with Chick-fil-A and airport requirements.
• Ensure speed-of-service, food quality, and hospitality standards are met consistently.
• Assist in workforce planning, scheduling, and daily staffing coverage.
• Interview, hire, train, coach, and discipline team members as needed.
• Foster a team climate that reflects Chick-fil-A’s values of hospitality, respect, integrity, and servant leadership.
• Champion diversity, equity, and inclusion; promote recognition initiatives.
• Support full P&L oversight alongside the General Manager.
• Analyze financial and labor reports to identify opportunities for improvement.
• Minimize waste, control inventory, and ensure accurate ordering and receiving.
• Coordinate with vendors and ensure equipment is maintained and operational.
• Resolve complex guest and associate concerns with professionalism and empathy.l
• Ensure compliance with federal, state, and local health and safety standards.
• Maintain airport, landlord, and contractual requirements including lease obligations.
• Utilize and train staff on restaurant management systems including POS, scheduling platforms, and inventory tools.

Qualifications

• 5+ years of restaurant management experience required (QSR, fast casual, or full service).
• Airport food & beverage experience is a plus.
• Proficiency with POS systems, inventory management platforms, and scheduling tools.
• Strong understanding of financial reporting, labor control, food cost management, and KPIs.
• Knowledge of food safety regulations and operational compliance requirements.
• Strong leadership presence with the ability to inspire and motivate teams.
• Excellent communication, decision-making, and conflict resolution skills.

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Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina