Chemotherapy Care Coordinator

Physicians East; Greenville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Physicians East, P.A. is seeking a Chemo Coordinator in Greenville, NC to ensure smooth patient visits and accurate demographic and insurance data. The role involves greeting patients, answering calls, scheduling, and coordinating referrals with internal and external offices.

The position requires a high school diploma and experience in a medical office, with strong computer skills and a team-focused mindset. Typical hours are 7:30am–6:00pm, with occasional late evenings and overtime as needed.

Qualifications

• High School Diploma required; Associates Degree preferred.
• Experience in a medical office environment is required.
• Strong computer experience and attention to detail.

Responsibilities

• Greet and direct patients.
• Verify and enter patient demographic and insurance information.
• Answer incoming calls promptly and courteously.
• Schedule, coordinate, cancel, and reschedule patient appointments.
• Screen calls, take messages, answer questions, and provide information.
• Relay necessary messages to staff via Athena.
• Schedule and coordinate outgoing referrals to offices both inside and outside of Physicians East.
• Complete and send Request for Referral Appointment Authorizations to Managed Care Representative and notify patient of appointment date and time.
• Direct patients with delinquent accounts to patient representatives for financial agreements and billing questions.
• Stay active with insurance updates.
• Keep forms and supplies up to date and ordered.
• Keep work area neat and orderly.
• Able to begin each day at 7:30am and end at 6:00pm. Some late evenings may be required.
• Work as a contributing member of a team to keep departments running smoothly.
• Attend safety classes and compliance training as offered by Physicians East, P.A.

Skills

Communication skills

Team player

Confidentiality

Education

High School Diploma

Associates Degree

Job description

Physicians East, P.A. is seeking a Chemo Coordinator in Greenville, NC to ensure smooth patient visits and accurate demographic and insurance data. The role involves greeting patients, answering calls, scheduling, and coordinating referrals with internal and external offices.

The position requires a high school diploma and experience in a medical office, with strong computer skills and a team-focused mindset. Typical hours are 7:30am–6:00pm, with occasional late evenings and overtime as needed.