Chemicals Buyer

Incora; West Whiteland Township (Chester County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

8 Paid Holidays

Floating Holidays

FlexTime policy

Parental leave

Perkspot employee discounts

Group Life Insurance

401K with company match

Job summary

Incora seeks a Chemical Buyer to organize and monitor complex chemical purchasing for high-volume clients in a dynamic environment. You will manage pricing, lead times, and delivery while collaborating with customers, suppliers, and internal teams to improve cost, quality, and on-time performance.

The role emphasizes customer care, market awareness, and cross-functional communication, with mentoring duties for junior buyers.

Qualifications

• High School Diploma or GED with five years of related industry experience.
• CPSM credential preferred, OR Bachelor's with 1–2 years buying experience.
• Experience in purchasing, supply chain or banking (2–4 years) preferred.
• Ability to interact across all levels, read technical specifications and problem-solve.
• Excellent organizational and time-management skills; strong customer service.

Responsibilities

• Organize and monitor complex chemical purchasing activities for high-volume clients.
• Stay up to date on market trends, sourcing strategy, vendor relationships, and contract negotiations.
• Identify alternate sources of chemical supply to drive cost, quality, reliability.
• Interact with cross-functional teams to evaluate supplier performance (cost, quality, service).
• Review requisitions for accuracy and resolve issues with the appropriate department.
• Train Junior Buyers and mentor during training period.
• Contact suppliers for competitive pricing, availability, terms, and delivery; evaluate quotes and awards.
• Execute duties with responsiveness and meet performance metrics.
• Support procurement efforts with suppliers for delivery and quality; resolve issues.
• Resolve complex customer service issues and escalate as needed.
• Initiate and escalate critical material expediting of Open POs for on-time deliveries.
• Primary point of contact for day-to-day supply chain service activities.
• Administer Customer Contract Requirements and ensure supplier compliance.

Skills

Verbal communication

Written communication

Presentation skills

Customer service

Time management

Team player

Detail oriented

Research skills

Microsoft Office

Copilot

Education

High School Diploma or GED

Bachelor's degree

CPSM credential

Tools

Copilot

Excel

Word

Outlook

PowerPoint

Job description

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Chemical Buyer

The Chemicals Buyer position is an intermediary to advanced purchasing role. This position is responsible for purchasing on behalf of our complex and higher volume customers. This position also requires managing price, lead time logistics and on-time delivery of products. This individual is expected to implement their past procurement experience, sound business acumen, customer care, and communication skills. This role requires going beyond procurement with vertical dimensions, to include direct contact with customers, suppliers and several different departmental employees. The Chemicals Buyer II must provide excellent customer service support, resolve complex client issues and improve client satisfaction in a timely manner.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage Take ownership for issues and problems.

Collaboration Share knowledge and experience with others

Commitment Focus on ensuring internal and external customer expectations is met in a timely way.

Community - We value our world and everyone who shares it.

About Role:

• Organize and monitor complex chemical purchasing activities for our high volume clients.
• Remain up to date on market trends on the assigned categories, including sourcing strategy, establishing vendor relationships and contract negotiations.
• Identify alternate sources of chemical supply not currently utilized, qualify and introduce to the business in order to drive cost, quality, responsiveness and improved reliability.
• Responsible for regular interaction with cross functional teams within the company to gain input and assess the performance of suppliers in terms of delivered cost, quality, service and innovation.
• Review incoming requisitions for accuracy and completeness; resolve any problems on the requisitions with the appropriate department.
• Train Junior Buyers and act as a mentor during their training period.
• Contact chemical suppliers to obtain competitive price, determine availability, terms, and delivery schedule regarding specific requisitions; evaluate quotes from various sources and recommend awards.
• Execute duties with responsiveness, accuracy, and meet or exceed the defined performance metrics.
• Work with suppliers in support of all procurement efforts, delivery, and/or quality, including
• Act as a focal point for the resolution of procurement discrepancies by communicating with Customers and suppliers, interfacing with multiple business and computer systems; and initiating actions related to invoices and payments, receiving quantities and schedules, inspections and rejections and other related issues
• Resolve complex customer services issues, concerns and escalates issues as needed.
• Initiate and escalates critical material expedite of Open POs to ensure on-time deliveries.
• Primary point of contact for day-to-day supply chain service activities to internal employees and high-volume clients.
• Administer Customer Contract Requirements specific to the Chemical Procurement services contracted and ensure supplier compliance with site and client requirements.

What Incora can offer you:

An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees..
• Full-Time Exempt employees are part of Incora's FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.

About You:

• High School Diploma or GED, with five years of relative industry experience is required; Certified Professional in Supply Management (CPSM) credential, is preferred, OR;
• Bachelor's degree in related field AND one to two years of buying experience; and/or any equivalent combination of experience and/or education

Experience

• Two to four years of experience working in purchasing, supply chain or banking industry preferred but not required
• Previous experience resolving high level customer service issues

Qualificatio

• Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service
• Positive attitude and ability to function as a team player.
• Ability to interact professionally across all levels of the organization
• Ability to obtain a technical acumen for reading and comprehending technical specifications and requirements
• Ability to be detailed oriented and perform basic research
• Excellent organizational and time-management skills
• Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
• Strong follow-through and perseverance to handle multiple tasks simultaneously
• Ability to learn and gain knowledge of the integrated database systems and report writing software; as well as Microsoft Office Suite, including Outlook, Word and Excel, as needed
• Ability to travel is required (minimal)
• Strong working Knowledge of Microsoft Office (Excel, Word, PowerPoint) Is essential, alongside experience using Copilot or other AI tools to enhance productivity.

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

"Incora" is an operating name used by several related companies, including but not limited toHaas Group International,LLC;PattonairUSA,Inc.;and Wesco Aircraft Hardware Corp.Each of these companiesis an Equal Opportunity Employer and doesnot discriminateon the basis ofrace, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, weare committed toprovidingreasonable accommodationsforqualified individuals with disabilities. If you needanaccommodationto apply for a positionorto perform the essential functions of the role, please contactHuman Resources at [e-mail].