Buyer I

Incora; West Whiteland Township (Chester County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Great salary and benefits

Incentive programs

8 Paid Holidays + 2 Floating Holidays

FlexTime policy + 80 hours Sick time

Paid parental leave

Perkspot employee discount portal

Group Life Insurance, STD, LTD

401K plan with company match

Job summary

Incora is seeking a Chemical Buyer to manage high-volume chemical purchasing, supplier relations, and contract negotiations while delivering exceptional customer service. You will coordinate with customers, suppliers and internal teams to ensure on-time deliveries and adherence to procurement standards.

The role emphasizes market awareness, cost optimization, and collaboration across departments, including leveraging AI tools to boost productivity and efficiency.

Qualifications

• Organize and monitor complex chemical purchasing activities for high-volume clients.
• Stay updated on market trends for assigned categories and develop sourcing strategies.
• Identify alternate chemical suppliers and evaluate them for cost, quality, and reliability.
• Collaborate with cross-functional teams to assess supplier performance on cost, quality, and innovation.
• Review requisitions for accuracy and resolve issues with relevant departments.
• Contact suppliers to obtain competitive quotes and determine availability and delivery terms.
• Execute duties with accuracy and meet performance metrics; escalate issues when needed.
• Serve as primary point of contact for day-to-day supply chain service activities.
• Ensure supplier contract requirements and site/client compliance; maintain ethical standards.
• Proficient in Microsoft Office and AI productivity tools.

Responsibilities

• Organize and oversee chemical purchasing for high-volume clients.
• Negotiate vendor contracts and manage lead times and on-time delivery.
• Interact with customers, suppliers and internal teams to resolve issues.
• Monitor open POs and expedite where needed to ensure on-time delivery.
• Provide excellent customer service and resolve complex client issues.
• Ensure compliance with site and client procurement requirements.

Skills

Chemical purchasing

Vendor relationships

Contract negotiations

Sourcing strategy

Requisition review

Supplier quotes

Cross-functional teamwork

Microsoft Office

AI tools (Copilot)

Tools

Copilot

Excel

Word

PowerPoint

Job description

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Chemical Buyer.

The Chemicals Buyer position is an intermediary to advanced purchasing role. This position is responsible for purchasing on behalf of our complex and higher volume customers. This position also requires managing price, lead time logistics and on-time delivery of products. This individual is expected to implement their past procurement experience, sound business acumen, customer care, and communication skills. This role requires going beyond procurement with vertical dimensions, to include direct contact with customers, suppliers and several different departmental employees. The Chemicals Buyer must provide excellent customer service support, resolve complex client issues and improve client satisfaction in a timely manner.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage Take ownership for issues and problems.

Collaboration Share knowledge and experience with others

Commitment Focus on ensuring internal and external customer expectations is met in a timely way.

Community - We value our world and everyone who shares it.

• What Incora can offer you:
  An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees..
• Full-Time Exempt employees are part of Incora's FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.

About you:

• Organize and monitor complex chemical purchasing activities for our high-volume clients.
• Remain up to date on market trends on the assigned categories, including sourcing strategy, establishing vendor relationships and contract negotiations.
• Identify alternate sources of chemical supply not currently utilized, qualify and introduce to the business in order to drive cost, quality, responsiveness and improved reliability.
• Responsible for regular interaction with cross functional teams within the company to gain input and assess the performance of suppliers in terms of delivered cost, quality, service and innovation.
• Review incoming requisitions for accuracy and completeness; resolve any problems on the requisitions with the appropriate department.
• Contact chemical suppliers to obtain competitive price, determine availability, terms, and delivery schedule regarding specific requisitions; evaluate quotes from various sources and recommend awards.
• Execute duties with responsiveness, accuracy, and meet or exceed the defined performance metrics.
• Work with suppliers in support of all procurement efforts, delivery, and/or quality, including problem resolution and material expedites.
• Act as a focal point for the resolution of procurement discrepancies by communicating with Customers and suppliers, interfacing with multiple business and computer systems; and initiating actions related to invoices and payments, receiving quantities and schedules, inspections and rejections and other related issues
• Resolve complex customer services issues, concerns and escalates issues as needed.
• Initiate and elevate critical material expedites of Open POs to ensure on-time deliveries.
• Primary point of contact for day-to-day supply chain service activities to internal employees and high-volume clients.
• Administer Customer Contract Requirements specific to the Chemical Procurement services contracted and ensure supplier compliance with site and client requirements.
• Maintain a positive image of the company with our customers, while demonstrating high standards of business ethics and integrity. Act within the scope of authority and remain consistent with company's objectives, guidelines, policies and practices.
• Ability to work with a positive approach when engaging both internal and external clients.
• Be responsive to requests from Manager/Hub/Client i.e. product non-conformances, material expedite requests, etc.
• Monitor Open PO report, proactively identify and address possible delivery expedite issues, implement corrective actions to achieve desired results.
• Execute or elevate logistics of purchases, including having product delivered to the correct locations while meeting EH&S requirements.
• Provide excellent customer service support and timely responses to clients with requests and inquiries.
• Coordinates with other departments as needed to meet the customer requirements.
• Perform other duties as assigned.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

"Incora" is an operating name used by several related companies, including but not limited toHaas Group International,LLC;PattonairUSA,Inc.;and Wesco Aircraft Hardware Corp.Each of these companiesis an Equal Opportunity Employer and doesnot discriminateon the basis ofrace, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, weare committed toprovidingreasonable accommodationsforqualified individuals with disabilities. If you needanaccommodationto apply for a positionorto perform the essential functions of the role, please contactHuman Resources at [e-mail].