Cheesemonger: Expert Cheese & Customer Experience

Meijer; River Forest (IL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

Fresh Thyme Market in River Forest, IL, is seeking a Cheesemonger to educate customers and provide exceptional service in the Cheese Shop. You will handle cheese cutting, labeling, and stocking per established schematics while ensuring freshness and compliance with health standards.

The role requires strong customer service, 2+ years in retail (cheese preferred), and knowledge of cheese varieties and pairings.

Qualifications

• High school diploma or equivalent.
• 2+ years of retail experience, preferably working with cheese.
• Culinary/cheese knowledge or continued cheese/culinary education a plus.
• Advanced merchandising and product recommendation skills.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Ability to stand for long periods of time.
• Ability to lift, carry, push, pull, bend, and twist while handling product.

Responsibilities

• Extensive knowledge of Natural Cheeses; including proper handling of products during cutting and wrapping, labelling, product rotation and stocking the cases following the established schematics and watching for outdated, close dated or spoiled items.
• Offers positive information to customers regarding product attributes, uses, serving suggestions, selling or influencing cross-departmental purchases.
• Completes orders with suppliers, receives and inspects for accuracy of shipment, watches for short life or damaged goods, inspects temperature of shipments.
• Requires operating and using equipment such as scales, knives, cheese wires, wrappers, pallet jacks and hand trucks.
• Ensures cleanliness of all work areas, storage areas, display cases.
• Walks the cases frequently to ensure organized and attractive presentation, proper scale tags and case signage.
• Must be familiar with Health Department standards and guidelines regarding food handling.
• Manages the department schedule, training, hiring, coaching and completing competitive shops.

Skills

Customer service

Retail experience

Cheese knowledge

Merchandising

Rapport building

Stamina standing

Lifting and moving

Education

High school diploma

Job description

Fresh Thyme Market in River Forest, IL, is seeking a Cheesemonger to educate customers and provide exceptional service in the Cheese Shop. You will handle cheese cutting, labeling, and stocking per established schematics while ensuring freshness and compliance with health standards.

The role requires strong customer service, 2+ years in retail (cheese preferred), and knowledge of cheese varieties and pairings.