Cheese Shop Specialist: Fresh Cheese & Customer Delight

H-E-B; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Cheese Shop Representative to maintain a well-stocked, clean cheese department and deliver outstanding customer service. You will prepare, package, and merchandise fresh cheese daily, while upholding all food safety and sanitation standards.

The role requires strong customer service, communication, and organizational skills, plus knowledge of cheese varieties. Training on safety and company procedures is provided.

Qualifications

• HS Diploma or GED or equivalent
• Strong customer service skills
• Excellent communication and interpersonal abilities
• Ability to read and write effectively
• Planning and organizing skills
• Knowledge of top cheese families and selections
• Completion of Company Orientation and food safety and sanitation training
• Age 18+

Responsibilities

• Provides superior customer service and takes orders from customers by telephone or in person
• Prepares, packages, merchandises fresh cheese, and labels products
• Rotates and culls products for quality; maintains display cases
• Cleans and sanitizes display cases; operates equipment safely
• Complies with food safety and sanitation standards and department/store procedures

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Sales knowledge

Education

HS Diploma or GED

Tools

PC

Scales

Label machine

Job description

H-E-B in Austin, TX is seeking a Cheese Shop Representative to maintain a well-stocked, clean cheese department and deliver outstanding customer service. You will prepare, package, and merchandise fresh cheese daily, while upholding all food safety and sanitation standards.

The role requires strong customer service, communication, and organizational skills, plus knowledge of cheese varieties. Training on safety and company procedures is provided.