Cheese Shop Specialist — Customer Experience & Quality

Kroger Family of Companies; Manhattan (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Manhattan, KS is seeking a Deli/Bakery Associate to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales goals, work closely with the Deli/Bakery team, and engage customers with knowledge of products and promotions.

The role emphasizes accurate portioning, quality control, and compliance with safety standards, with opportunities to interact with a variety of customers throughout

Qualifications

• Effective communication skills required.
• Basic math skills (counting, addition, subtraction) required.
• Ability to handle stressful situations.

Responsibilities

• Gain and maintain knowledge of deli products and answer customer questions.
• Offer product samples to help customers discover new items.
• Inform customers of Cheese Shop specials.
• Prepare and portion ingredients accurately to prevent shrink.
• Label, stock, and inventory department merchandise.
• Ensure product quality and monitor sell-by dates.
• Maintain store layout and locate products on request.
• Follow food safety regulations and maintain proper temperatures.
• Report safety risks or incidents to management.
• Assist with inventory and corrective actions.

Skills

Effective communication

Basic math

Stress tolerance

Conflict resolution

Education

High school education or equivalent

Job description

Kroger Family of Companies in Manhattan, KS is seeking a Deli/Bakery Associate to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales goals, work closely with the Deli/Bakery team, and engage customers with knowledge of products and promotions.

The role emphasizes accurate portioning, quality control, and compliance with safety standards, with opportunities to interact with a variety of customers throughout