Cheese Shop Specialist: Customer Experience

The Kroger Co.; Blacksburg (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a dedicated team member to create an outstanding customer experience in the Deli/Bakery environment. You will assist the department manager to meet sales and quality goals, ensure safe and clean conditions, and actively engage with customers to promote products and specials.

Responsibilities include maintaining product knowledge, sampling, proper labeling and inventory, and adherence to all food safety guidelines. The role emphasizes honesty, integrity, and teamwork.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Gain and maintain knowledge of products in the department and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of Cheese Shop specials and promotions.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Measure, prepare and mix ingredients per recipes using kitchen tools.
• Label, stock and inventory department merchandise; monitor dates and quality.

Skills

Communication skills

Math skills

Stress management

Conflict resolution

Integrity

Customer service

Education

High school education or equivalent

Job description

The Kroger Co. is seeking a dedicated team member to create an outstanding customer experience in the Deli/Bakery environment. You will assist the department manager to meet sales and quality goals, ensure safe and clean conditions, and actively engage with customers to promote products and specials.

Responsibilities include maintaining product knowledge, sampling, proper labeling and inventory, and adherence to all food safety guidelines. The role emphasizes honesty, integrity, and teamwork.