Cheese Experience Lead & Team Coach

Kroger; Federal Way (WA); On-site; USD 58,000 - 75,000; Full time

Job summary

Murray’s Cheese Shop at Kroger in the Washington area is seeking a store leadership role to create an exceptional cheese experience, coach staff, and drive merchandising and sales in a retail setting.

The role emphasizes teamwork, product knowledge, and strong customer service, with a focus on food safety and meeting budgeted goals. Leadership and retail experience are essential for success.

Qualifications

• Management experience or Food Retail experience or two year Culinary Degree.
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate and train staff while ensuring successful completion of all tasks.
• Excellent communication skills.
• Ability to multi-task.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.

Responsibilities

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products.
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure that staff adheres to all Food Safety, Hazard Analysis Critical Control Point, and Sanitation Procedures.
• Place orders and maintain inventory.
• Responsible for setting up weekly in store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.

Skills

Excellent communication skills

Multi-tasking

Customer service

Cheese knowledge

Leadership

Education

Two-year Culinary Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Murray’s Cheese Shop at Kroger in the Washington area is seeking a store leadership role to create an exceptional cheese experience, coach staff, and drive merchandising and sales in a retail setting.

The role emphasizes teamwork, product knowledge, and strong customer service, with a focus on food safety and meeting budgeted goals. Leadership and retail experience are essential for success.