Cheese Dept Lead: Customer Experience & Training

The Kroger Co.; Littleton (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Cheese Department team member to deliver outstanding customer service, maintain a safe and clean environment, and assist reach sales goals in the Cheese department. You will respond to customer questions, explain product features, offer samples, and help train associates to uphold quality standards.

Responsibilities include ensuring freshness, proper portioning, accurate labeling, stock control, and adherence to safety procedures in a fast-paced retail setting.

Qualifications

• Current food handlers permit once employed.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Answer questions about products in the cheese department and store.
• Gain knowledge of department products and respond to inquiries with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of cheese specials.
• Train and coach associates to perform duties effectively.
• Provide customers with fresh products and correct portions to prevent shrink.
• Adhere to food safety regulations and maintain proper temperatures.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and helpful store layout knowledge.

Skills

Effective communication

Basic math

Education

High school diploma or equivalent

Job description

The Kroger Co. is seeking a Cheese Department team member to deliver outstanding customer service, maintain a safe and clean environment, and assist reach sales goals in the Cheese department. You will respond to customer questions, explain product features, offer samples, and help train associates to uphold quality standards.

Responsibilities include ensuring freshness, proper portioning, accurate labeling, stock control, and adherence to safety procedures in a fast-paced retail setting.