Checkout Team Leader: Frontline Ops & People Growth

Morrisons; Warminster Township (Bucks County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Holiday entitlement

Staff discount 15%

Discount card for family/friend 10%

Career progression

In-store cafe

Free parking

Pension & life assurance

Healthcare/Wellbeing benefits

MyPerks discounts

Payroll charity donations

Family-friendly policies

Job summary

Morrisons is seeking a Checkout Team Leader to drive the front end of store operations and keep checkouts, customer service, kiosks, and car parks running smoothly. You will lead the team on the shop floor, coach colleagues, and ensure compliance with daily processes and cash handling.

You will use store reports and dashboards to spot issues, make timely decisions, and continuously improve the checkout experience for customers. A focus on efficiency and accuracy is essential.

Qualifications

• Experience leading front-line teams in a fast-paced retail environment.
• Strong customer service mindset and ability to coach staff.

Responsibilities

• Be visible on the shop floor and keep queues moving.
• Lead a friendly, helpful team and recognise good performance.
• Ensure daily processes, cash handling, and legal obligations are followed.
• Use store data and dashboards to identify issues and drive improvements.
• Help keep the department tidy to minimise waste.

Skills

Leadership

Customer service

Operations

Data interpretation

Tools

POS systems

Job description

Morrisons is seeking a Checkout Team Leader to drive the front end of store operations and keep checkouts, customer service, kiosks, and car parks running smoothly. You will lead the team on the shop floor, coach colleagues, and ensure compliance with daily processes and cash handling.

You will use store reports and dashboards to spot issues, make timely decisions, and continuously improve the checkout experience for customers. A focus on efficiency and accuracy is essential.