Checkout Specialist — Customer Experience Pro

Zelmos Zip In; Phenix City (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Direct Deposit Pay

Annual performance reviews

Health/Wellness plan

Rewards and advancement opportunities

Job summary

Zelmos Zip In is seeking a friendly cashier to support daily store operations and deliver excellent customer service. You will manage cash transactions, assist customers, and help maintain a clean, organized sales floor and register area.

The role emphasizes accurate cash handling, adherence to loss prevention, and teamwork to ensure smooth shifts and a safe shopping environment for customers and staff alike.

Qualifications

• Must communicate clearly with customers, team members and management staff.
• Ability to work all store operating hours and function independently.
• Complete all training classes successfully.

Responsibilities

• Foster and demonstrate a positive team environment.
• Provide excellent customer service by acknowledging, assisting, and thanking customers.
• Perform register tasks including verifying funds, accurately counting down register, maintaining cleanliness and stocking register areas.
• Ensuring that all sales transactions are rung up and reported accurately.
• Maintain store appearance to company standards including sales floor, coolers, storeroom, restrooms and parking lot.
• Follow proper phone etiquette.
• Follow all company loss prevention procedures.
• Resolve customer issues in compliance with proper policies and procedures.
• Train employees in a thorough, organized, and timely manner.
• Perform all shift tasks as required. (Zenput, Food Safety, etc.)
• Promote a safe and healthy work environment.
• Work cooperatively with other personnel to support the team and improve the productivity of all team members.

Skills

Customer service

Cash handling

Teamwork

Communication

Independent work

Job description

Zelmos Zip In is seeking a friendly cashier to support daily store operations and deliver excellent customer service. You will manage cash transactions, assist customers, and help maintain a clean, organized sales floor and register area.

The role emphasizes accurate cash handling, adherence to loss prevention, and teamwork to ensure smooth shifts and a safe shopping environment for customers and staff alike.