Checkout & Customer Experience Specialist

JCPenney; Westerly (RI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation & holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a Cashier to manage customer service and sales at the checkout, while supporting omnichannel and general store operations. You will maintain checkout standards, assist with inventory, and uphold safety and performance expectations.

The role emphasizes problem solving, customer engagement, and adherence to company programs and discount policies. It offers benefits referenced in the job description and a competitive hourly wage in the United States.

Qualifications

• Provides excellent customer service and assistance with credit, rewards and gift cards programs.

Responsibilities

• Greets and assists customers while providing excellent service.
• Completes checkout processes including returns and re-ticketing.
• Assists with Omnichannel, recovery, and inventory tasks.
• Supports shrink suppression, safety initiatives and attendance standards.

Skills

Customer service

Sales

POS operations

Teamwork

Tools

POS system

Merchandising

Job description

JCPenney is seeking a Cashier to manage customer service and sales at the checkout, while supporting omnichannel and general store operations. You will maintain checkout standards, assist with inventory, and uphold safety and performance expectations.

The role emphasizes problem solving, customer engagement, and adherence to company programs and discount policies. It offers benefits referenced in the job description and a competitive hourly wage in the United States.