Checkout & Customer Experience Lead (Flexible Scheduling)

Fresh Thyme Market; Muncie (IN); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

Fresh Thyme Market in Indiana is seeking a Coordinator team member to ensure efficient checkout operations, supervise cash handling, and deliver outstanding customer service in a fast-paced grocery environment. You will assist customers, maintain accurate register procedures, and support store leadership with daily tasks.

The role requires a high school diploma, 2-3 years of retail experience, and a year of management exposure.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Previous experience in a natural foods industry is a plus.
• Serv Safe Certification preferred.

Responsibilities

• Ensures customers receive outstanding service through the checkout lanes.
• Greets customers entering store and responds promptly to customer needs.
• Oversees the accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, gift cards, or automatic debits.
• Maintains clean and orderly checkout areas and ensures proper cash handling.
• Models fast, friendly customer service and adheres to POS procedures.

Skills

Customer service

Communication

Conflict resolution

Multitasking

Financial analysis

Customer consultation

Safety leadership

Mentoring

Education

High school diploma or equivalent

Tools

Serv Safe Certification

Job description

Fresh Thyme Market in Indiana is seeking a Coordinator team member to ensure efficient checkout operations, supervise cash handling, and deliver outstanding customer service in a fast-paced grocery environment. You will assist customers, maintain accurate register procedures, and support store leadership with daily tasks.

The role requires a high school diploma, 2-3 years of retail experience, and a year of management exposure.