Checkout Associate — Friendly Customer Service

Hy-Vee, Inc.; Texas; On-site; USD 17,000 - 25,000; Full time

Job summary

Hy-Vee is seeking a Checker in Wisconsin to efficiently operate the register, assist customers, and support store operations. You will greet customers, handle various payment types, and help ensure a smooth shopping experience.

This role emphasizes reliable attendance, teamwork, and adherence to store policies. Training is provided, and the position is based in a fast-paced retail environment, requiring the ability to stand and be on your feet throughout shifts.

Qualifications

• No education or prior experience required; training provided.
• Basic arithmetic skills useful for transactions.
• Willingness to learn and work as a team.

Responsibilities

• Greet customers and provide friendly service.
• Operate the cash register and process payments.
• Assist customers throughout the store.
• Support store promotions and events.
• Maintain cleanliness of register area.
• Follow safety and store policies.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Job description

Applications are no longer being accepted for this role. You can still review the details below or browse open jobs .

Hy-Vee, Inc.

Checker

Grimes, Iowa, United States

Aug 25, 2026

Additional Considerations (if any):

-

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Checker

Department: Grocery

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Checkers are often the last face a customer sees before leaving the store, which makes this role one of the most important ones we have. In this position, you'll operate the register, assist customers throughout the store, and help make sure every visit ends on a great note.

If you enjoy working with people, take pride in doing things right, and want to be part of a team that truly cares about customers, we'd love to have you join us.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one

Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions

Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed

Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets

Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service

Stay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale items

Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested

Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer

Verify register balances at the beginning and end of each shift where applicable

Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed

Stay aware of your surroundings to support store safety and security

Assist store management with displays and decorations for special promotions and events as needed

Assist in other areas of the store as needed and take on special projects as assigned

Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

Follow detailed written or verbal instructions and work through tasks with a few concrete variables

Perform arithmetic calculations involving fractions, decimals, and percentages

Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing

Work effectively as part of a team to deliver a great customer experience

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, and Store Operations; Service Managers

Education and Experience

• No education or experience requirements; we will provide all the training you need to succeed

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Where applicable to the role: ability to safely use sharp knives and blades for food preparation

Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

This is a fast-paced role in a retail store environment where you will be on your feet throughout your shift. You will have frequent exposure to temperature extremes and possible dampness, as well as occasional exposure to equipment movement hazards and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Hy-Vee, Inc.

Where there’s a helpful smile in every aisle.

Hy-Vee, Inc. is a leading employee-owned grocery retailer in the Midwest, known for exceptional service, quality, and commitment to innovation, with over 550 locations and $13 billion in sales.

Footprint

Where they work

5820 Westown Parkway, West Des Moines, IA 50266, US