CHECK-IN MONITOR

Boys & Girls Clubs of Central Minnesota; Saint Cloud (MN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

The Boys & Girls Clubs of Central Minnesota is seeking a part-time Check-In Monitor to welcome members, record attendance, and maintain a safe, organized club environment. You will manage check-in items, assist with forms, and answer inquiries with a friendly, professional approach.

Responsibilities include accurate database entries, phone support, and contributing to a positive club experience for youth and families while adhering to policies and privacy guidelines.

Qualifications

• High school diploma or equivalent.
• Strong ability to engage and connect with youth.
• Knowledge of safety protocols including emergency procedures.
• Ability to maintain confidentiality and accurate records.
• Excellent communication and organizational skills.

Responsibilities

• Check in members and record attendance in the database.
• Ensure items are checked in and not brought into the Club.
• Greet members and visitors, answer phones and direct inquiries.
• Maintain electronic and hard copy filing systems for easy retrieval.
• Assist with member forms and safety monitoring.

Skills

Youth engagement

Safety protocols

Confidentiality

Customer relations

Data entry

Education

High school diploma or equivalent

Tools

Computers

Copy/scan machines

Phones

Two-way radios

Job description

Check-In Monitor (Club)Department: ProgramReports To: Senior Site Manager and/or Site ManagerFLSA Status: Non-Exempt/HourlyMission StatementThe mission of the Boys & Girls Clubs of Central Minnesota is to do whatever it takes to empower all youth to reach their full potential. If you would like to learn more about the Boys & Girls Clubs of Central Minnesota, please visit Boys & Girls Clubs of Central Minnesota.Job Description SummaryResponsible for safely checking in all members to the Club and entering names into the database. Ensure that bags, coats and hats are left at the check-in desk before entering the Club. Prepare reports from member database as scheduled. Answers telephone, questions and maintains electronic and hard copy files.Essential Duties & ResponsibilitiesResponsible for checking all members into the Club and entering member attendance into database.Ensure that all necessary member items are checked in to desk area and not brought into Club.Retrieves personal items when needed.Creates a safe Club environment.Answers telephones, providing general information, referring callers to other staff or taking messages as necessary.Maintains electronic and hard copy filing systems, making sure they are accurate and timely and facilitate easy retrieval of information.Assists members and families in filling out membership forms.Assists with monitoring nearby areas to ensure member safety.Serve as Club receptionist, greeting all members and visitors and maintaining attendance and visitor logs.Required Knowledge, Skills, and AbilitiesStrong ability to engage and connect with youth in a group setting.Knowledge of safety protocols including fire, severe weather, and lockdown procedures.Familiarity with and adherence to all Boys & Girls Club/KIDSTOP policies and procedures.Computer and data entry skills.Organization and attention to detail.Strong customer relations skills.Able to maintain confidentiality.Ability to pass a Department of Human Services background check.Education & Work ExperienceEducation: High school diploma or equivalent.Fundamental RelationshipsMaintains close daily contact with Club staff, Club members, and supervisor to receive/provide information. Maintains contact with external community groups, schools, members’ parents, and others to provide a positive Club experience.BenefitsThe Boys & Girls Clubs of Central Minnesota (BGCMN) offers all part-time employees paid emergency safe and sick time, jury duty time, and 401(k) plan with up to a 4% employer match (upon meeting required eligibility). Part-time plus employees are also eligible for health benefits.Working Conditions & Physical RequirementsPhysical DemandsRegularly: stationary work, walking, bending, reaching, stretching, hearing, seeing, repetitive hand motions.Occasionally: lifting up to 50 lbs.Equipment UseRegularly: computers, copy/scan machines, phones and two-way radios.Occasionally: kitchen equipment, hand tools, Audio Visual equipment, and hand toolsWork EnvironmentRegularly: indoor and outdoor work in varied weather conditions, team and independent work, noisy conditions.Occasionally: odors, varied lighting, small and/or enclosed spaces.Mental DemandsRegularly: managing workplace stressors and handling belligerent behaviors.Substance Exposure & Protective EquipmentOccasionally: exposure to chemicals or body fluids, use of protective gear (gloves, masks, etc.).Equal Employment OpportunityBoys & Girls Club of Central Minnesota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type, with or without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.