CHC Nursing Facility Service Coordinator – Hybrid (PA)

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

UPMC Health Plan seeks a full-time CHC Service Coordinator (Nursing Facility) to support Community HealthChoices across Northampton & Bucks Counties. The position operates in a hybrid capacity with 50% travel to nursing facilities during daytime hours on weekdays.

Responsibilities include building partnerships, coordinating resources, managing caseloads, and producing reports while ensuring regulatory compliance and guiding PCSPs for vulnerable members.

Qualifications

• Bachelor's degree in social work, psychology, or related field, or three years of social service/healthcare experience.
• Experience with LTSS or seniors is preferred.
• Ability to travel 50% to nursing facilities and work in a hybrid setting.

Responsibilities

• Establish and build relationships with internal team members and partners to foster collaboration.
• Educate on and coordinate community resources for medical, behavioral, and social services.
• Manage an active caseload based on state ratios and acuity.
• Collect program data and track participant progress for OPS reporting.
• Prepare reports and update service plans per governing bodies.
• Ensure comprehensive assessments are completed within required timeframes.
• Lead the Person-Centered Service Planning (PCSP) process and oversee implementation.

Skills

Relationship building

Caseload management

Communication

Care coordination

HIPAA compliance

Education

Bachelor's degree in social work / psychology / related field

Tools

Microsoft Office

Job description

UPMC Health Plan seeks a full-time CHC Service Coordinator (Nursing Facility) to support Community HealthChoices across Northampton & Bucks Counties. The position operates in a hybrid capacity with 50% travel to nursing facilities during daytime hours on weekdays.

Responsibilities include building partnerships, coordinating resources, managing caseloads, and producing reports while ensuring regulatory compliance and guiding PCSPs for vulnerable members.