Charter Sales Representative - Onsite - Aurora, IL

Summit School Services LLC; Aurora (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Summit School Services LLC in Aurora, IL is seeking an on-site Inside Sales/Customer Service professional. You will participate in outbound sales campaigns, provide accurate pricing and booking information, and coordinate with local Charter Operations Teams to secure trips.

The role requires a high school diploma and 3–5 years of customer service and inside sales experience; bilingual skills are a plus, and proficiency with MS Office is expected. A rewarding benefits package is offered.

Qualifications

• High school diploma or equivalent.
• 3–5 years’ experience in customer service and inside sales.

Responsibilities

• Participation in outbound sales calls/campaigns.
• Provide accurate pricing and booking information to customers.
• Communication / coordination with local Charter Operations Teams.
• Booking and confirming trips.
• Follow up on pending quotes.
• Invoicing, payment processing, and collection in certain markets.

Skills

Verbal communication

Phone etiquette

Critical thinking

Problem solving

Microsoft Office

Highly organized

Multi-tasking

Fast-paced environment

Bilingual (plus)

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

About the Role

This position is based on site in Aurora, IL . Candidates must reside in the San Gabriel area or be able to commute to the office on a daily basis.

Responsibilities

• Participation in outbound sales calls/campaigns
• Provide accurate pricing and booking information to customers
• Communication / coordination with local Charter Operations Teams
• Booking and confirming trips
• Follow up on pending quotes
• Invoicing, payment processing, and collection in certain markets

Qualifications

• High school diploma or equivalent
• 3-5 years’ experience in customer service and inside sales

Required Skills

• Strong verbal communication and phone etiquette
• Critical thinking and problem-solving skills
• Proficiency with Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
• Highly organized and able to work with minimal supervision
• Ability to prioritize your workload and multi-task effectively
• Thrive in a fast-paced environment
• Bilingual is a plus

Pay range and compensation package

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

Equal Opportunity Statement

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers. At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Summit School Services LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer.