Charter Dispatch & Scheduling Specialist

United Parcel Service, Inc.; Miami (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

United Parcel Service, Inc. in Miami is seeking a charter dispatch professional to manage the delivery or deployment of contracted services, ensuring that SLAs (service level agreements) and KPI (key performance indicators) targets are met or exceeded.

You will support cross-functional teams in a fast-paced logistics environment and play a key role in maintaining operational excellence. The role requires coordinating with clients, vendors, and field teams, overseeing inventory, scheduling, and

Qualifications

• Must be authorized to work in the United States.

Responsibilities

• Schedule ground pick-up and delivery to and from charter aircraft, ensuring tight alignment with scheduled flight times.
• Dispatch instructions to drivers, verify arrival windows, and clearly communicate aircraft parking locations, tail numbers, and airport access points.
• Actively track charter flight progress, routes, delays, and schedule adjustments in real time to adapt ground dispatch accordingly.
• Coordinate with clients and ground teams to track, retrieve, and re-use shipping containers to meet turnaround demands.

Skills

US work authorization

Job description

United Parcel Service, Inc. in Miami is seeking a charter dispatch professional to manage the delivery or deployment of contracted services, ensuring that SLAs (service level agreements) and KPI (key performance indicators) targets are met or exceeded.

You will support cross-functional teams in a fast-paced logistics environment and play a key role in maintaining operational excellence. The role requires coordinating with clients, vendors, and field teams, overseeing inventory, scheduling, and