Charter Logistics Coordinator - Fri-Mon

655 MNX GLOBAL LOGISTICS CORP; Miami (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

United Parcel Service, Inc. in Miami is seeking a charter dispatch professional to manage the delivery or deployment of contracted services, ensuring that SLAs (service level agreements) and KPI (key performance indicators) targets are met or exceeded.

You will support cross-functional teams in a fast-paced logistics environment and play a key role in maintaining operational excellence. The role requires coordinating with clients, vendors, and field teams, overseeing inventory, scheduling, and

Qualifications

• Must be authorized to work in the United States.

Responsibilities

• Schedule ground pick-up and delivery to and from charter aircraft, ensuring tight alignment with scheduled flight times.
• Dispatch instructions to drivers, verify arrival windows, and clearly communicate aircraft parking locations, tail numbers, and airport access points.
• Actively track charter flight progress, routes, delays, and schedule adjustments in real time to adapt ground dispatch accordingly.
• Coordinate with clients and ground teams to track, retrieve, and re-use shipping containers to meet turnaround demands.

Skills

US work authorization

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Responsibilities:

Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment. Provides administrative or technical support to ensure effective on-going operations. Applies knowledge of established processes and procedures to execute with excellence. Requires full proficiency in a range of assignments gained through training and considerable experience. Provides solutions to problems in situations that are atypical or infrequently occurring. Takes a broad perspective to problems and spots new, less obvious solutions. Identifies key issues and patterns from partial/conflicting data. Completes work with a limited supervision. Likely to act as an informal resource for colleague with less experience.

Key Responsibilities Charter Dispatch & Scheduling:

• Schedule ground pick-up and delivery to and from charter aircraft, ensuring tight alignment with scheduled flight times.
• Dispatch instructions to drivers, verify arrival windows, and clearly communicate aircraft parking locations, tail numbers, and airport access points.
• Actively track charter flight progress, routes, delays, and schedule adjustments in real time to adapt ground dispatch accordingly.
• Coordinate with clients and ground teams to track, retrieve, and re-use shipping containers to meet turnaround demands.
• Act as the direct point of contact for customer inquiries, providing proactive updates, handling delivery exceptions, and resolving schedule changes professionally.

Work Schedule:

• Friday: 7:00 PM - 7:00 AM
• Saturday: 7:00 PM - 7:00 AM
• Sunday: 7:00 PM - 2:00 AM
• Monday: 7:00 PM - 2:00 AM

Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.