Charter Bus Ops Leader | CDL Dispatch & Drivers

Adventure Tours LLC; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Job summary

Adventure Tours LLC in Philadelphia is seeking an experienced CDL Operations Manager to lead day-to-day operations at our Philadelphia location. This hands-on leadership role is responsible for keeping scheduled line runs reliable, delivering high-quality charter service, and building a strong, accountable driver team.

You will oversee driver coverage, scheduling, dispatch coordination, and service readiness, while promoting a strong safety culture and ensuring regulatory compliance.

Qualifications

• Relevant experience in bus, motorcoach, or transportation operations.
• Valid CDL with Passenger endorsement and air-brake qualification.
• Experience managing drivers and coordinating operations.
• Strong communication, organization, leadership skills.
• Flexible schedule and ability to respond to operational needs.

Responsibilities

• Oversee daily operations, including driver coverage, schedules, dispatch coordination, and service readiness.
• Prepare and update driver and vehicle schedules using company systems.
• Drive on-time performance and execute scheduled line runs.
• Maintain high standards for charter service and customer experience.
• Recruit, onboard, coach, and manage drivers; address performance issues.
• Promote safety culture and ensure regulatory compliance.
• Coordinate with maintenance to keep vehicles ready for service.
• Respond to disruptions, concerns, and issues professionally.
• Track performance and implement improvements.
• Participate in on-call rotation and drive as needed.

Skills

Driver management

Leadership

Communication

Scheduling

Problem solving

Customer service

Safety culture

Job description

Adventure Tours LLC in Philadelphia is seeking an experienced CDL Operations Manager to lead day-to-day operations at our Philadelphia location. This hands-on leadership role is responsible for keeping scheduled line runs reliable, delivering high-quality charter service, and building a strong, accountable driver team.

You will oversee driver coverage, scheduling, dispatch coordination, and service readiness, while promoting a strong safety culture and ensuring regulatory compliance.