CDL Operations Manager — Philadelphia

Adventure Tours LLC; Philadelphia (Philadelphia County); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Adventure Tours LLC in Philadelphia is seeking an experienced CDL Operations Manager to lead day-to-day operations at our Philadelphia location. This hands-on leadership role is responsible for keeping scheduled line runs reliable, delivering high-quality charter service, and building a strong, accountable driver team.

You will oversee driver coverage, scheduling, dispatch coordination, and service readiness, while promoting a strong safety culture and ensuring regulatory compliance.

Qualifications

• Relevant experience in bus, motorcoach, or transportation operations.
• Valid CDL with Passenger endorsement and air-brake qualification.
• Experience managing drivers and coordinating operations.
• Strong communication, organization, leadership skills.
• Flexible schedule and ability to respond to operational needs.

Responsabilités

• Oversee daily operations, including driver coverage, schedules, dispatch coordination, and service readiness.
• Prepare and update driver and vehicle schedules using company systems.
• Drive on-time performance and execute scheduled line runs.
• Maintain high standards for charter service and customer experience.
• Recruit, onboard, coach, and manage drivers; address performance issues.
• Promote safety culture and ensure regulatory compliance.
• Coordinate with maintenance to keep vehicles ready for service.
• Respond to disruptions, concerns, and issues professionally.
• Track performance and implement improvements.
• Participate in on-call rotation and drive as needed.

Connaissances

Driver management

Leadership

Communication

Scheduling

Problem solving

Customer service

Safety culture

Description du poste

Job Type
Full-time

Description

Adventure Tours is seeking an experienced CDL Operations Manager to lead day-to-day operations at our Philadelphia location. This hands‑on leadership role is responsible for keeping scheduled line runs reliable, delivering high-quality charter service, and building a strong, accountable driver team.

Key Responsibilities

• Oversee daily operations, including driver coverage, schedules, dispatch coordination, and service readiness.
• Prepare, complete, and update driver and vehicle schedules using company computer systems.
• Drive on-time performance and consistent execution of scheduled line runs.
• Maintain high standards for charter service, customer experience, vehicle presentation, and trip readiness.
• Recruit, onboard, coach, and manage drivers; address performance and attendance issues promptly.
• Promote a strong safety culture and ensure drivers follow company procedures and applicable regulations.
• Coordinate with maintenance to keep vehicles safe, clean, and available for service.
• Respond to service disruptions, customer concerns, and operational issues in a timely, professional manner.
• Track performance, identify recurring problems, and implement practical improvements.
• Participate in the on-call rotation and drive as required to meet operational needs and maintain service.

Qualifications

• Relevant experience in bus, motorcoach, or transportation operations is required.
• Valid CDL with Passenger endorsement and air-brake qualification .
• Demonstrated experience managing drivers and coordinating transportation operations.
• Strong communication, organization, problem-solving, and leadership skills.
• Ability to work a flexible schedule and respond to operational needs.