Chart Acquisition Specialist

SCP Health; United States; Remote; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holidays

Professional development support

Employee wellness resources

Job summary

SCP Health in Lafayette, LA is seeking a Chart Resources Specialist to support hospital medicine operations. You will acquire charts, verify patient data, and ensure privacy and security across EMR systems.

The role emphasizes accuracy, timely processing, and collaboration with HM Operations and cross-functional teams to uphold audit standards and deliver reliable results. We offer comprehensive benefits and a supportive work environment that values accuracy and continuous learning.

Qualifications

• 1–3 years in Customer Service, QA, or auditing/reporting.
• Healthcare industry experience valued.
• Basic knowledge of Hospital Medicine/EMR terminology.
• Familiarity with Webex or Zoom platforms.

Responsibilities

• Accurately acquire hospital medicine charts for registration, coding and billing.
• Maintain facility EMR access and remain compliant with privacy and access security guidelines.
• Resolve outstanding Chart Resources queries for hospital medicine charts.
• Maintain metrics and audits accurately and efficiently.
• Complete tasks with 98% accuracy and 4-day turnaround time.
• Report and publish audit findings and metrics to management.
• Maintain quality standards across the department.
• Update policy documents to reflect current coding guidelines.
• Review patient data for accuracy including demographics as required.
• Coordinate with support groups for data issue follow-up and resolution.
• Maintain daily production goals and production spreadsheets.
• Back-up chart validation and Chart Resources processes when needed.
• Collaborate in department initiatives and corporate goals.

Skills

Customer Service

Quality Assurance

Research / Auditing / Reporting

Healthcare Industry

Webex/Zoom

Education

High school diploma or equivalent

Technical school/college preferred

Associate degree preferred not required

Tools

Kofax Capture

OnBase

Athena IDX

Microsoft Office

Job description

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

• Strong track record of providing excellent work/life balance.

• Comprehensive benefits package and competitive compensation.

• Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

JOB DESCRIPTION:

Primary Duties and Responsibilities:

• Accurately acquire hospital medicine charts for registration, coding, and billing
• Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security
• Resolve outstanding Chart Resources queries for hospital medicine charts
• Maintain metrics and audits accurately and efficiently
• Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT
• Report and publish audit findings and metrics to appropriate parties, including immediate and upper management
• Maintain quality standards throughout the department
• Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility
• Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required
• Communication to all relevant support groups for follow-up and resolution of document data issues
• Maintain daily production goals and accurate production spreadsheets
• Agility to back-up chart validation and other Chart Resources processes when required
• Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives

Knowledge, Skills, and Abilities:

• A minimum of 1 to 3 years experience in one or all the following areas:
  • Customer Service
  • Quality Assurance
  • Research / Auditing / Reporting
• Healthcare Industry
• Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology
• Knowledge of Webex or Zoom virtual meeting platform or compatible experience

EDUCATION (Required and/or Preferred):

• High school diploma or equivalent required
• Technical school/college preferred
• Associate degree preferred not required

FIELD OF STUDY (Preferred):

• Healthcare or Business Administration
• Medical Office Administration

QUALIFICATIONS:

Previous Experience:

• Intermediate proficiency level in Microsoft Office™, Microsoft Excel™, Microsoft Word™ and Microsoft Outlook™ required
• Experience using Kofax Capture™ or compatible application
• Experience using OnBase™ or compatible application
• Knowledge of Athena IDX billing system (preferred but not required)
• Proficiency in assigned electronic medical record systems (training provided)
• Proficiency using mySCP Care (training provided)

CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION:

• Frequent contact with Department Leadership, HM Operations, RCS PreBilling
• Frequent contact with SCP HIT team members
• Intermittent contact with contracted facility support staff, global vendors

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Professional setting

• Continuous sitting

• Continuous oral & written communication and listening skills

• Continuous computer use

• Access to high-speed internet connectivity and cell phone for DUO authentication across internal systems and EMRs

• Job requires a high level of mental awareness

PRIMARY LOCATION:

• Corporate Office – Lafayette, la.

Pay Range:

13.00 - 19.00 USD per hour

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.

Visit our website for further information. https://myscpbenefits.com/

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