Charlotte Regional Center Manager

State of North Carolina; Charlotte (NC); On-site; USD 61,000 - 107,000; Full time

Job summary

The North Carolina Department of Health and Human Services, Deaf and Hard of Hearing division, seeks a Regional Center Manager for the Charlotte area. You will oversee day‑to‑day operations and supervise seven staff to deliver services for Deaf, Hard of Hearing and Deaf‑Blind individuals.

Join a mission‑driven team responsible for program development, community outreach, and coordination with the division’s leadership to serve a 10‑county region.

Qualifications

• Bachelor’s degree in sociology, psychology, political science, business administration, public administration or related field.
• Four years of experience related to the specific program assignment.
• Experience in supervision and performance management.
• Ability to analyze data and use the results to develop and implement program goals.

Responsibilities

• Oversee Charlotte Regional Center operations and staff of seven specialists and assistants.
• Represent the Division at community functions and events.
• Direct supervision of staff, community development, outreach and some direct services to consumers.
• Serve as a liaison between the regional center and the administrative office.
• Oversee facility operations and coordinate staff per DHHS policies.

Skills

Deafness knowledge

ASL proficiency

Policy development

Supervision

Data analysis

Education

Bachelor’s degree in related field

Job description

Agency

Dept of Health and Human Services

Division

Deaf and Hard of Hearing

Job Classification Title

Community Development Specialist II (NS)

Position Number

60043251

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Regional Center Manager position handles the day-to-day operations of the Division’s Charlotte Regional Center in Charlotte, NC. This position oversees the development and provision of programs and services for the Deaf, Hard of Hearing and Deaf-Blind individuals in a 10-county catchment area in accordance with the division’s mission and goals.

• Facilitates and coordinates the activities of the center’s staff of seven specialists and assistant
• Represents the Division in general and the Charlotte Regional Center specifically at various functions within the community
• Direct supervision of staff, community development, outreach as well as some minimal direct services to consumers
• Serves as a member of the division-wide management team and functions as a liaison between the regional center and the administrative office
• Oversee facility operations and coordination of staff according to DHHS policies and procedures

Knowledge Skills and Abilities/Management Preferences

Salary Range: $60,881 - $106,544

Recruitment Range: $60,881 - $70,000

Repost

Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy.

*Eligibility for Sign-on Bonus

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here Sign-On and Retention Bonus Policy

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• In-depth knowledge of the fields of deafness and hearing loss
• Familiarity with various sign systems, and the ability and commitment to attain American Sign Language and English
• Experience in policy development
• Experience in Supervision and performance management
• Ability to analyze data and use the results to develop and implement program goals

This position will close at 11:59 p.m. the night before the end date.

The Division of Services for the Deaf and Hard of Hearing

works to ensure that all Deaf, Hard of Hearing, or DeafBlind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in sociology, psychology, political science, business administration, public administration or related field, from an appropriately accredited institution and four years of experience related to the specific program assignment.

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.