Charge Entry Specialist

Clearway Pain Solutions; Annapolis (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

7 Holidays

401(k) match

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

Long-Term Disability

Life/AD&D

Employee Assistance Program

Voluntary Life

Accident coverage

Critical Illness

Hospital Indemnity

Job summary

Clearway Pain Solutions in Annapolis, MD seeks a Charge Entry Specialist to support revenue cycle by accurately coding and entering patient and charge data into the billing system.

You will resolve billing issues, maintain HIPAA compliance, collaborate with clinicians, and generate reports, with emphasis on accuracy, attention to detail, and customer service. This role requires a high school diploma with 3 years of related experience and proficiency in Internet and Microsoft Office.

Qualifications

• High School Diploma or equivalent with at least 3 years of related experience.
• Proficient with Internet and Microsoft Office (MS Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication skills and customer service.
• Ability to build effective working relationships with doctors, staff and the public.
• Flexible scheduling and the ability to work independently or in a team.
• Attention to detail and strong organizational skills.
• Ability to follow verbal and written instructions and manage multiple tasks.

Responsibilities

• Code and enter patient and charge information accurately into the billing system.
• Analyze and resolve billing issues to keep A/R within 10% over 60 days.
• Review patient charts to ensure charges are correct and adjust as needed.
• Follow up with providers to resolve charge errors.
• Attach correct referrals/authorizations to claims.
• Create and update reports as directed.
• Maintain HIPAA confidentiality in all duties.
• Complete trainings and in-services; perform other duties as assigned.

Skills

Communication

Customer service

Detail oriented

Organization

Problem solving

Teamwork

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Charge Entry Specialist supports the complete and timely collection of revenue for assigned groups by performing accurate coding and entry of patient and charge information into the billing system.

Essential Duties and Responsibilities:

• Analyzes and resolve billing issues, keeping A/R to no more than 10% over 60 days.
• Keeps supervisor apprised of matters regarding accounts receivable.
• Reviews patient charts to ensure charges are entered correctly. This may include correcting charges that require immediate action.
• Follows up with providers/offices to resolve charge errors.
• Ensures correct referrals/authorizations are attached to claims.
• Creates, maintains and updates reports, as directed.
• Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
• Participates in and complete all required trainings and in-services.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma, or equivalent WITH a minimum of three (3) years related experience; OR an equivalent combination of education and/or experience.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have excellent written and oral communication skills, including exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Preferred Qualifications:

• Two (2) years’ experience working with an Electronic Medical Record (EMR).
• Medical Billing Certification

Driving/Travel:

The employee must have reliable transportation. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.

Compensation and Benefits:

• Pay Range: $18.00/hr - $22.00/hr
• PTO: Up to 96 hours in first year (pro-rated based on start date)
• Holidays: 7 (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
• Retirement: 401(k) with employer match
• Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
• Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
• Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
• Other Compensation: This position is non-exempt (hourly) and eligible for overtime pay in accordance with applicable law. Overtime is not guaranteed. This position is not eligible for bonus, commission, incentive, or shift differential pay.