Charge Integrity Associate, Business Clinic Office, FT, 8:00A - 4:30P

Baptist Health; Miami (FL); On-site; USD 26,000 - 33,000; Full time

Job summary

Baptist Health in Miami, FL seeks a Billing Specialist to coordinate physician billing services in a fast-paced healthcare environment.

You will enter patient encounters in the practice management system, apply CPT/ICD-10 codes, and work with teams to resolve denials and ensure timely submissions. Fluent English and Spanish are valued, with 3+ years of charge entry or claims experience.

The role supports a mission-driven, not-for-profit system delivering high-quality care across South Florida.

Qualifications

• 3+ years of charge entry or claims management experience.
• Strong working knowledge of CPT, ICD-10, charge entry, and claims processes.
• Knowledge of appeals process and researching denials for business needs.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint and Access.

Responsibilities

• Coordinate billing services for physician billing and related operations.
• Enter patient encounters into the practice management billing system.
• Communicate with multiple teams to resolve missing information.
• Stay up to date with CMS guidelines and ensure timely processing.
• Maintain and clear the worklist to meet deadlines.

Skills

Charge entry

Claims management

CPT ICD-10 knowledge

Appeals process knowledge

Verbal and written communication

Microsoft Word

Microsoft Excel

PowerPoint

Access

Bilingual English/Spanish

Detail-oriented

Team player

Multitasking under pressure

Education

High School diploma, GED, Cert, Trn, Exper.

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Primary responsibility is to coordinate billing services. Responsible for physician billing services. Must be able to work in a fast-paced environment as well as multitask. Responsible for physician billing services in handling payments. Physician practice and home health primary responsibility is to coordinate billing services and provide diagnostic and procedural codes to individual patient health information for data retrieval, analysis and claims processing. Responsible for entering patient encounters to the practice management billing application. Communicates with various teams within the organization. Understanding of ICD-10, CPT and associate modifiers to successfully process encounters. Staying up to date with CMS guidelines. Responsible to maintain and clearing worklist within a timely manner. Estimated pay range for this position is $19.25 - $24.45 / hour depending on experience.

Qualifications

Degrees:

• High School,Cert,GED,Trn,Exper.

Additional Qualifications

• 3 + Years of charge entry or claims management experience.
• Must possess strong working knowledge of CPT, ICD-10, charge entry, and claims management processes.
• Knowledge of appeals process and researching denials as applicable to business needs.
• Possesses effective verbal and written communication skills.
• Knowledge of Microsoft Systems Word, Excel, Power Point and Access is a must.
• Must be detail-oriented team player with excellent written and communication skills.
• Background in coding experience in other released areas such as collections, refunds, and reviews of claims and understanding of Charge Review responsibilities preferred.
• Experience in Medical Record review for documentation and bill auditing required.
• Proficient in English and Spanish.
• Able to foster/maintain a strong professional relation with physicians, hospital leaders, staff and patients.
• Must be able to communicate effectively with other departments in order to resolve pending/missing information on encounters to expedite the timely transmission to payers.
• Excellent Time-Management Skills.
• Ability to multi-task and work under pressure in order to meet stringent deadlines.

Minimum Required Experience: 3 Years

EOE, including disability/vets