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Saint Luke's North Hospital is seeking a dedicated professional to support charging accuracy across clinical departments and correct charges. The role involves practical knowledge of account management and case management processes to improve billing accuracy and prevent errors.
You will act as a system resource and liaison between clinical and PA departments, collaborating with Patient Accounts, HIM, UR, and other charging teams to resolve issues and implement process improvements.
Represents SLHS in supporting charging accuracy among clinical departments. Demonstrates knowledge and technical expertise of the account management and case management system to correct charges and promote billing accuracy. Demonstrates critical thinking in CDM data management assignments. Responds to requests serves as a system resource in resolution of charging problems data entry of CDM items and payment error prevention. Serves as a liaison and resource between clinical and PA departments.
Serves as front desk coordinator supporting surgical services dept. Collaborates with Patient Accounts, HIM, UR, Charge Audit, Charge Management, Materials Management, Purchasing, and/or other charging departments as appropriate for charge issue resolution and process improvement. Manages assigned work queues and completes accounts in queue in a timely manner. Shares trends with Manager and/or Charge Management service line analyst so they can provide education to staff. Assists with charge correction projects as needed. Manages metro facility vendor mailboxes and responds to requests to assist charging departments with questions, invoices and charge correction.
Applicable Experience: 2 years
Full Time
Day (United States of America)