Charge Audit Specialist

Saint Luke's; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Saint Luke's is seeking a billing specialist to support charging accuracy across clinical departments. The role applies knowledge of the account management and CDM data systems to correct charges and prevent errors, acting as a resource for resolution.

You will collaborate with Patient Accounts, HIM, UR, and other charging teams to resolve issues, manage queues, and share data-driven trends with management to educate staff and improve processes.

Responsibilities

• Collaborates with Patient Accounts, HIM, UR, Charge Audit, and other charging departments to resolve charge issues.
• Manages assigned work queues and completes accounts in queue promptly.
• Shares trends with management to educate staff on charging patterns.
• Assists with charge correction projects as needed.
• Manages metro facility vendor mailboxes and responds to charging department inquiries.

Job description

Job Description
Represents SLHS in supporting charging accuracy among clinical departments. Demonstrates knowledge and technical expertise of the account management and case management system to correct charges and promote billing accuracy. Demonstrates critical thinking in CDM data management assignments. Responds to requests serves as a system resource in resolution of charging problems data entry of CDM items and payment error prevention. Serves as a liaison and resource between clinical and PA departments.

• Collaborates with Patient Accounts, HIM, UR, Charge Audit, Charge Management, Materials Management, Purchasing, and/or other charging departments as appropriate for charge issue resolution and process improvement.
• Manages assigned work queues and completes accounts in queue in a timely manner.
• Shares trends with Manager and/or Charge Management service line analyst so they can provide education to staff.
• Assists with charge correction projects as needed.
• Manages metro facility vendor mailboxes and responds to requests to assist charging departments with questions, invoices and charge correction.