Channels Product Manager – API & Payments

Goldman Sachs Bank AG; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Goldman Sachs Bank AG in Dallas is seeking an Analyst Product Manager to support the execution of our programmatic channels roadmap and ensure client payment submissions are processed accurately and at scale across API and file-based channels.

You will collaborate with engineers, implementation specialists, and treasury professionals, translating client requests into engineering requirements and driving feature delivery while maintaining documentation and metrics for continuous improvement.

Qualifications

• 2-3 years of experience in product management, business analysis, operations, or a related role — ideally within payments, banking, or financial services.
• Experience in API design and developer experience (DX) — including RESTful API product management, developer portals, and API-first product strategy
• Background in electronic payments — including ACH, wires, SWIFT, real-time payments (RTP, FedNow, SEPA Instant), and cross-border payment flows
• Familiarity with file transfer protocols and standards (SFTP, FileAct) and/or payment messaging standards (SWIFT MT, ISO 20022) is strongly preferred.
• Strong analytical skills, including comfort working with large datasets (Excel, SQL, or similar tools) to identify trends and root causes.

Responsibilities

• Support the day-to-day execution of the API and file-based channels roadmap.
• Assist in the canonical conversion of varied client payment formats into our standardized internal payment formats, working with engineering to troubleshoot mapping and transformation logic.
• Analyze payment transmission and processing data to identify failure patterns, formatting errors, latency issues, and opportunities for automation or client education.
• Partner with customers, implementation and servicing teams on new feature requests and drive its delivery.
• Maintain and improve internal documentation, runbooks, and format guides used by engineering, implementation, and client-facing teams.
• Track and report on key operational metrics and help translate findings into prioritized backlog items.
• Participate in user acceptance testing (UAT) for new payment formats, connectivity types, and channel enhancements.
• Contribute to a culture of continuous improvement by flagging recurring pain points and proposing incremental fixes to formats, validation rules, or processes.

Skills

API design & DX

Excel/SQL data analysis

Electronic payments

SFTP/FileAct/SWIFT ISO 20022

Stakeholder communication

Analytical thinking

Tools

RESTful APIs

DX portals

SFTP

FileAct

SWIFT MT/ISO 20022

Job description

Goldman Sachs Bank AG in Dallas is seeking an Analyst Product Manager to support the execution of our programmatic channels roadmap and ensure client payment submissions are processed accurately and at scale across API and file-based channels.

You will collaborate with engineers, implementation specialists, and treasury professionals, translating client requests into engineering requirements and driving feature delivery while maintaining documentation and metrics for continuous improvement.