Channel Quality Lead, NA - Customer & Distributor

TE Connectivity Corporation; MIDDLETOWN (OH); Ibrido; USD 81.000 - 101.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k)

Disability insurance

Life insurance

Employee stock purchase plan

Paid time off

Voluntary benefits

Descrizione del lavoro

TE Connectivity Corporation in Middletown, OH is seeking a Channel Quality Engineer Supervisor to lead the Channel Quality team, drive complaint reduction, and coordinate with distributors and TE’s global quality organization.

You will manage two Mexico-based resources, guide escalation, and push systemic improvements while focusing on high-quality decision-making and customer satisfaction.

This role offers base salary range of $80,500–$100,600 and a comprehensive benefits package.

Competenze

• Bachelor’s degree required; 5+ years quality experience.
• Experience in customer/channel quality and leadership.
• Preferred: Six Sigma, ASQ certifications, global matrix experience.

Mansioni

• Oversee team and drive preventive channel quality leadership.
• Act as primary contact for customer complaints and escalations.
• Develop Mexico-based team and ensure 8D quality.
• Provide updates on customer satisfaction to management.

Conoscenze

Influencing

Communication

Coaching

Collaboration

Problem solving

Ownership

Adaptability

Global mindset

Formazione

Bachelor's degree

Descrizione del lavoro

TE Connectivity Corporation in Middletown, OH is seeking a Channel Quality Engineer Supervisor to lead the Channel Quality team, drive complaint reduction, and coordinate with distributors and TE’s global quality organization.

You will manage two Mexico-based resources, guide escalation, and push systemic improvements while focusing on high-quality decision-making and customer satisfaction.

This role offers base salary range of $80,500–$100,600 and a comprehensive benefits package.