Channel Partner Account Manager, GustoPro

Gusto; Phoenix (AZ); Hybrid; USD 33,000 - 39,000; Full time

Job summary

Gusto seeks a Junior Account Manager to support Channel Partners and their small business clients in selecting Gusto as their payroll and benefits platform. You will educate Partners on Gusto Pro, manage onboarding, and provide advisory sales guidance to ensure successful outcomes.

You will engage in outbound calls and emails, maintain Salesforce records, and collaborate with Partners to drive adoption of our offerings, including certifications and partner programs.

Qualifications

• 2+ years of sales experience; experience managing existing customer accounts is a plus.
• Ideal candidate has 2+ years in Inside or Outside Sales, Insurance Sales, Retention, or Customer Success.
• Experience with high-volume outbound dialing and/or prospecting leads.
• Previous Salesforce experience.
• Track record of meeting or exceeding targets.

Responsibilities

• Handle high-volume emails and calls with Channel Partners and their clients, 75% sales activities, 70+ calls daily.
• Maintain clean Salesforce notes for Leads and Accounts.
• Educate Partners about GustoPro and our partnership program.
• Guide Partners through onboarding and advisory sales process.
• Lead discussions to ensure Partners leverage GustoPro for client outcomes.
• Promote new GustoPro features and integrations to Partners.
• Support Clients during implementation and setup (≈25% of daily conversations).

Skills

Outbound sales

Salesforce

Account management

Communication

Tools

Salesforce CRM

Job description

Gusto seeks a Junior Account Manager to support Channel Partners and their small business clients in selecting Gusto as their payroll and benefits platform. You will educate Partners on Gusto Pro, manage onboarding, and provide advisory sales guidance to ensure successful outcomes.

You will engage in outbound calls and emails, maintain Salesforce records, and collaborate with Partners to drive adoption of our offerings, including certifications and partner programs.