Channel Operations & Partnerships Lead

Alloy

New York (NY)

Hybrid

USD 130,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

Stock options

Health, dental, vision plans

401k with match

Parental leave

Home office stipend

Learning & Development stipend

Well-being benefits

Hybrid work in NYC HQ

Job summary

Alloy, a leader in identity and risk solutions for fintechs, seeks a Channel Operations Manager to scale partner workflows and governance. You will own partner onboarding, deal registration, and data hygiene across Introw, Salesforce, and related tooling, partnering with RevOps and Legal to ensure efficient revenue operations.

The role emphasizes multi-party collaboration, cross-functional alignment, and performance measurement with defined metrics and source-of-truth data.

Qualifications

3-6 years in Partner Operations, Channel Operations, or Revenue Operations in Fintech, SaaS, or enterprise financial software.
Hands-on understanding of multi-party deal flow, partner tiering, and deal registration.
Proficient in Salesforce and a PRM tool (Introw or similar); able to configure partner objects/workflows.
Strong analytical abilities with Excel/SQL/BI to translate data into clear reporting definitions.

Responsibilities

Operationalize partner initiatives from onboarding to go-live with clear timelines and owners.
Manage partner records in Introw and Salesforce; coordinate meetings, QBRs, and events.
Own and improve the deal registration process across the partner network and track qualified pipeline to revenue.
Design and maintain the operational infrastructure for third-party data changes affecting channel partners.
Own Introw (PRM) data hygiene and partner onboarding; coordinate with RevOps on integrations.
Define channel metrics and the data source of truth; collaborate with RevOps for dashboards.