Channel Operations Lead — Partner Programs & Data-Driven Growth (Equity)

United States Digital Space LLC; New York (NY); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Unlimited PTO

Employee stock options

Medical, dental, vision with HSA

401k with match

Parental leave

Home office stipend

Job summary

United States Digital Space LLC is seeking a detail-oriented Channel Operations Manager to scale partner-facing processes and governance for multi-channel distribution. This role focuses on implementing partner onboarding, tier changes, PRM rollouts, and cross-functional launches from kickoff to go-live with clear ownership.

You will own Introw and Salesforce integration, drive data hygiene, and define channel metrics.

Qualifications

• 3–6 years of experience in Partner Operations, Channel Operations, or Revenue Operations in Fintech, SaaS, or enterprise software.
• Real hands-on understanding of multi-party deal flow, partner tiering, and deal registration.
• Systems fluency with Salesforce and a PRM tool (Introw or similar).
• Strong data capabilities (Excel, SQL, or BI tools) and ability to translate complex partner data into clear reporting.

Responsibilities

• Operationalize partner-facing initiatives from kickoff through go-live with timelines and accountable owners.
• Handle partner administration: process orders/amendments, maintain partner records in Salesforce, and coordinate meetings.
• Own and improve the deal registration process across the partner network and track through to revenue.
• Design and maintain operational infrastructure for third-party data changes affecting partners and end clients.
• Own Introw as the partner-facing system of record and work with RevOps on data flows into shared systems.
• Define channel metrics and dashboards, and ensure accurate data to support business decisions.

Skills

Analytical Skills

Excel

SQL

BI tools

Tools

Salesforce

Introw (PRM)

Job description

United States Digital Space LLC is seeking a detail-oriented Channel Operations Manager to scale partner-facing processes and governance for multi-channel distribution. This role focuses on implementing partner onboarding, tier changes, PRM rollouts, and cross-functional launches from kickoff to go-live with clear ownership.

You will own Introw and Salesforce integration, drive data hygiene, and define channel metrics.