Channel Leader: Field Growth & Team Coaching

Rooter Hero; Northern, San Diego (KY, CA); Hybrid; USD 210,000 - 250,000; Full time

Benefits offered by this job

401(k) matching

Health benefits (medical, dental, and视

Paid time off

Company vehicle

Tools provided

Job summary

Rooter Hero Plumbing & Air in San Diego seeks a Channel Leader to lead and develop a field team of plumbing and drain service technicians. You will drive revenue growth through hands-on leadership, coaching, and in-field customer engagement.

The ideal candidate has 2+ years in sales leadership or field management within home services, excellent communication, and a readiness to work in the field. Competitive pay with strong commissions, benefits, and career advancement await.

Qualifications

• 2+ years of sales leadership or field management experience in plumbing, HVAC, or related home services.
• Proven ability to coach, train, and lead sales or service teams.
• Strong interpersonal and communication skills with a customer-first approach.
• Valid driver’s license and clean driving record.
• Plumbing knowledge and ability to obtain a California Home Improvement Sales License.
• Comfortable working in the field and performing light physical duties as needed (driving, site visits, inspections).
• Strong problem-solving and decision-making skills under pressure.
• Availability to attend weekly sales, branch, and corporate meetings.

Responsibilities

• Visit and engage 3–5 clients daily to generate new sales and follow up on open estimates.
• Train and coach service technicians weekly to improve sales techniques and service quality.
• Maintain high levels of customer satisfaction and professionalism.
• Present proposals and solutions based on pricing formulas to ensure proper gross profit.
• Monitor technician performance and hold the team accountable to minimum weekly and monthly sales standards.
• Ensure permits are pulled and inspections are scheduled for all relevant jobs.
• Conduct weekly sales and team meetings to review performance and recognize top achievers.
• Assist Quality Control with job-site visits and customer complaint resolution.
• Maintain accurate daily and weekly reports for the Operations Manager.
• Promote Rooter Hero’s culture of excellence and uphold company values at all times.

Skills

Sales leadership

Team coaching

Customer engagement

Field management

Communication

Tools

CRM software

Job description

Rooter Hero Plumbing & Air in San Diego seeks a Channel Leader to lead and develop a field team of plumbing and drain service technicians. You will drive revenue growth through hands-on leadership, coaching, and in-field customer engagement.

The ideal candidate has 2+ years in sales leadership or field management within home services, excellent communication, and a readiness to work in the field. Competitive pay with strong commissions, benefits, and career advancement await.